Restaurant Host

About the role

Carter Creek Winery Resort & Spa is currently hiring a Host/Hostess to join our resort in Johnson City, Texas. In this position, the ideal candidate will be coordinating dining room reservations and guest seating to assure a seamless transition from the podium to the table, answering questions about and directing guests to other areas of the property, answering phones and taking restaurant reservations.

Responsibilities

• Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
• Answers phones within three rings in a courteous and professional manner.
• Meets and greets guests promptly, courteously, and addressing guests by name when possible.
• Escorts guests to tables with proper amount of clean menus and wine lists.
• Maintains a complete working knowledge of the Dining Room menu.
• Maintains a waiting list with approximate times, directs guests to areas to wait and informs guests when their table is ready.
• Handles all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
• Anticipates guests' needs at all times.
• Inspects and replaces menus and wine lists that are soiled.
• Performs other duties as assigned by the Manager.
• Maintains a professional appearance and demeanor.

Requirements

• One year previous restaurant experience preferred.
• Must be able to speak, read, understand and write the primary language of the workplace.
• TABC Certification (must be obtained/current upon hire and maintained for duration of employment).
• Food Handler Certification (must be obtained/current upon hire and maintained for duration of employment).

Benefits

• Employee discounts
• Referral program
• Paid sick time

Schedule

Must be available to work all shifts including weekends. Additional work available for special banquets or events.

Pay

$10.00 - $15.00 per hour