Restaurant General Manager - Panera Bread Queens NY

About the Role

Lead a high-performing team, create an exceptional guest experience, and drive the success of a Panera Bread neighborhood café in Queens, NY. As part of Doherty Enterprises—one of the largest restaurant franchisees in the Northeast—you’ll have the opportunity to build a long-term career with a company that invests in its people. With over 55 Panera Bread locations across New York, we offer real opportunities for growth and advancement in Ridgewood, Rego Park, Glendale, and other Queens neighborhoods.

Responsibilities

• Lead all daily café operations, ensuring outstanding food quality, cleanliness, and guest satisfaction.
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team.
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service.
• Drive sales, profitability, labor management, and cost controls while achieving business goals.
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance.
• Develop future leaders through coaching, training, and succession planning.
• Analyze business results and create action plans to improve café performance.
• Build relationships within the local community to increase café awareness and guest loyalty.

Requirements

• 3+ years of restaurant management experience, including experience as a General Manager.
• Proven ability to lead, coach, and develop teams.
• Strong financial acumen with experience managing P&L, labor, and food cost.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require.
• Valid driver’s license and reliable personal vehicle required; travel between cafés, training locations, and company meetings may be required.
• Must be authorized to work in the United States.

Benefits

• Competitive salary
• Quarterly performance bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Vacation
• Paid Training & Leadership Development
• Career Growth Opportunities Across Multiple Brands
• Employee Meal Discounts
• A people-first culture recognized as a Top Workplace