Jobs · Management · Virginia

Restaurant General Manager

Omni Hotels & Resorts · Hot Springs, VA · 2 mo ago
Management$170/hrFull-time

Overview

The Restaurant Manager at The Omni Homestead Resort & Spa is responsible for delivering prompt, courteous service in compliance with Omni Food and Beverage standards and company policies and procedures. They lead a team of associates to provide memorable experiences to both guests and team members.

Responsibilities

  • Complete environmental checklist for dining room
  • Spot check liquor pars
  • Order daily supplies
  • Hold pre-meal meetings
  • Follow up on established training steps
  • Handle guest comments and complaints and ensure guest satisfaction
  • Stay on the floor during peak hours
  • Communicate with guests and receive feedback
  • Observe, teach, and elevate staff’s service
  • Maintain condition of dining room
  • Schedule, complete weekly payroll, and forecast both weekly and monthly
  • Participate in interviewing new employees as needed
  • Prepare maintenance requests and follow-up
  • Monitor food and liquor requisitions and food waste
  • Check bar controls, shot glass use, red lining, and bottles totally empty daily
  • Must be familiar with and adhere to all liquor liability laws
  • Must know emergency procedures and work to prevent accidents

Qualifications

  • 4 years+ leadership experience in a Restaurant General Manager role is highly preferred
  • Experience working in a sports bar is required
  • Must have previous experience in a busy, fast-paced working environment
  • Must have the ability to manage deadlines and support a team
  • Understanding of Food and Beverage financials including cost and par controls is required
  • General knowledge of Microsoft Word, Excel, and PowerPoint
  • Strong attention to detail as well as strong customer service skills
  • Must have understanding of beer, wine, and cocktail beverage creation knowledge
  • Must have unexpired Food Handlers and TABC – or obtain upon hire
  • Must be able to work a flexible schedule including nights, weekends, and holidays
  • Must be able to stand and walk for an extended period of time or for an entire shift
  • Must be able to move, lift, carry, push, and pull objects of moderate weight without assistance
  • Must be able to work indoors and outdoors

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.

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