Restaurant General Manager

About the role

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

The General Manager leads a team of Department Managers that has specific responsibilities in the restaurant, helping them to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Responsibilities

As the General Manager you will oversee the other Managers, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments, with responsibilities that may include:

• Managing assigned Systems, like Training, Food Safety, and Inventory Management
• Setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers

Department-specific responsibilities may include:

• Guest Service Department Manager: making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service
• Kitchen Department Manager: making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu
• People Department Manager: making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals, as well as making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there

Requirements

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Qualifications

We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

Benefits

Our organization offers many benefits for you to take advantage of, including:

• Flexible scheduling options
• PTO
• Insurance
• Free meals
• 401K with company match
• Next day pay
• Tuition assistance
• Employee referral program
• Incentives
• Training opportunities