Restaurant General Manager

About the Role

Lead a Restaurant. Build a Team. Make an Impact. As a General Manager at Huddle House, you’ll take ownership of the overall success of your restaurant. Reporting to the District Manager, you’ll lead Assistant Managers, Shift Leaders, and Team Members while creating a culture focused on hospitality, accountability, teamwork, and results. You’ll develop your people, deliver a great guest experience, manage restaurant performance, and ensure your restaurant consistently meets Huddle House standards.

Responsibilities

• Recruit, hire, train, develop, and retain a high-performing restaurant team.
• Build a strong talent bench to support future growth.
• Create an engaging, positive workplace where Team Members can succeed.
• Coach and motivate Assistant Managers, Shift Leaders, and Team Members to reach their full potential.
• Deliver an outstanding guest experience through exceptional food, hospitality, and service.
• Lead daily restaurant operations while maintaining high standards for quality, cleanliness, safety, and speed of service.
• Execute local and national marketing initiatives and promotional programs.
• Manage scheduling, labor, inventory, food costs, and other controllable expenses.
• Review restaurant financial performance, including preliminary P&Ls, and partner with your District Manager to identify opportunities.
• Ensure equipment and restaurant facilities are properly maintained.
• Conduct team meetings and communicate operational priorities clearly.
• Ensure required HR, payroll, onboarding, performance, and employee documentation is completed accurately and on time.
• Maintain compliance with company HR, food safety, sanitation, security, and operational policies.
• Lead from the front by demonstrating strong knowledge of restaurant operations, systems, and technology.

Requirements

• 3–5 years of restaurant management experience, preferably in quick-service, fast-food, or a similar high-volume restaurant environment.
• Experience leading and developing restaurant teams.
• Strong financial and analytical skills, including budgeting, scheduling, labor management, and P&L management.
• Current ServSafe Certification.
• Excellent communication and interpersonal skills.
• Strong leadership and conflict-resolution abilities.
• The ability to make sound decisions in a fast-paced environment.
• A high sense of urgency and strong accountability.
• Excellent organizational, planning, and time-management skills.
• A self-motivated, hands-on leadership style.
• Reliable transportation and a reliable method of communication.

Physical Requirements

• Stand for extended periods.
• Work in a fast-paced restaurant environment and around high temperatures.
• Work effectively with others in close quarters.
• Lift up to 50 pounds comfortably.
• Work with various cleaning products.
• Maintain quality, accuracy, and speed during high-volume periods.
• Perform all essential duties of the position as required.

Benefits

• Competitive pay + quarterly bonus potential.
• Comprehensive health benefits, including medical, dental, and vision.
• 401(k) with company match.
• Paid Time Off.
• Flexible scheduling.
• Training & development.

Our Purpose

There’s something different about Huddle House. Our restaurants are more than places to grab a meal—they’re gathering places where team members know their guests and become part of the communities they serve. Our purpose captures what we do every day: Bringing Friends and Families Together, Over Delicious Food, Served from the Heart.

Our Guiding Principles

How we lead matters. Our teams are:

• Excellence Obsessed
• Service Driven
• People First
• Passion Fueled
• Accountability Focused