Jobs · Management · Michigan

Restaurant General Manager

Applebee's Neighborhood Grill + Bar · Lansing, MI · Yesterday
On-siteManagementFull-time
We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". We need to parse the posting. Let's extract content: Position Summary: The General Manager under the direction of the Area Director oversees operational and financial performance and human capital (Managers and Hourly TEAM Members) within their location. The GM demonstrates leadership abilities, as evaluated by current GM/AD/DO and hourly TEAM Members, aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values. Achieves the status of Assistant General Manager (AGM) or prior Unit General Manager experience with a similar organization. Completed Apple II Management training, has attained business goals as set with supervisors. That's a summary; could be "About the role" section. Supervisory Responsibility: Oversees Managers and Hourly TEAM Members within their location. Essential Job Functions Primary Duties: list of duties. We need to break into sections: About the role (summary), Responsibilities (duties), Requirements (education/experience), Qualifications maybe overlapping, Skills/Abilities, Physical and Mental Requirements, Work Environment maybe? But we only include sections if they have real specific content. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose among those. We have content for About the role (position summary). Responsibilities (essential job functions). Requirements (education/experience). Qualifications maybe similar to requirements; but we could combine. Skills (Skills/Abilities). Benefits, Pay, Schedule: not present in posting. So we should not include those sections. We also have Physical And Mental Requirements, Work Environment. Those could be under Requirements or maybe separate but not in list of allowed headings. The allowed headings list includes only those eight. So we must map content to those headings only. If content doesn't fit, we may need to omit or incorporate into existing sections. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should prefer those headings. It also says "include a section ONLY when the posting has real, specific content for it". So we can create sections for any of those headings if we have content. If we have content that doesn't fit any of those headings, we might need to either omit or put under a suitable heading like Requirements (which can include education, experience, physical demands). Or Skills. Thus we will create sections: - About the role (position summary) - Responsibilities (essential job functions) - Requirements (education/experience, maybe also physical/mental demands) - Skills (Skills/Abilities) - Qualifications maybe we could skip if redundant. We need to avoid duplicate content. Let's extract details. Position Summary paragraph(s): "The General Manager under the direction of the Area Director oversees operational and financial performance and human capital (Managers and Hourly TEAM Members) within their location. The GM demonstrates leadership abilities, as evaluated by current GM/AD/DO and hourly TEAM Members, aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values. Achieves the status of Assistant General Manager (AGM) or prior Unit General Manager experience with a similar organization. Completed Apple II Management training, has attained business goals as set with supervisors." That's the summary. Supervisory Responsibility: "Oversees Managers and Hourly TEAM Members within their location." Could be part of responsibilities. Essential Job Functions Primary Duties: a long list. Let's capture bullet points. We need to convert to
  • . We'll need to split sentences into list items. List of duties: - Manages Restaurant Environment - Ensures prompt, friendly service according to Company guidelines. - Builds a culture using the Vision / Mission statement to guide Values. - Ensures the immediate response and correction of all verbal guest complaints by self and staff. - Refers all verbal and written guest complaints to AD. - Ensures guest experience as a priority with self and staff utilizing a target goal of 100% table visitation. - Teaches and enforces alcohol awareness. - Builds a positive relationship with local authorities by seeking their assistance in alcohol related issues. - Maintains adequate inventory levels. - Ensures product preparation and presentation uncompromisingly meeting Company standards. - Actively participates in the community to increase sales and enhance the awareness of the restaurant - Implements and executes all incentive contests and educates TEAM Members on promotions and new menu offerings. - Effectively oversees/schedules TEAM Members to meet sales demands. - Maintains effective safety and security programs according to Company policy and government standards. - Promotes and manages restaurant organization, cleanliness and sanitation. - Institutes preventative maintenance of all equipment and building. - Immediately corrects needed repairs. - Advises AD of any non-routine situations. - Communicates with other managers daily through management log and shift change meetings. - Completes all other assigned duties and responsibilities. - Manages TEAM Member Performance - Ensures quality recruitment and referrals of potential management candidates. - Adheres to and promotes training procedures of new managers. - Maintains a trained staff through effective use of employment orientation, individual training sessions, meetings and implementation of Company policy. - Develops an environment of constant development of managers, including informal monthly reviews as well as written evaluations every six months to update the manager objectives. - Assesses the effectiveness of TEAM Members, provides candid, fair feedback on a regular basis, and continuously works with TEAM Members on their areas of development. - Ensures correct staffing levels, utilizing guidelines for proper selection of TEAM Members. - Conducts thorough Selecting interviews. - Selects new TEAM Members on the basis of competency identification, not need. - Insures exit interviews on all terminating TEAM Members. - Demonstrates proper execution of training systems as outlined by the Company while emphasizing the importance of training to management and TEAM Members. - Ensures acceptable TEAM Member performance and documents situations that require or could lead to disciplinary or corrective action. - Institutes progressive discipline when appropriate. - Conducts weekly management meetings. - Conducts employee meetings quarterly. - Ensures compliance with Company policies, practices and procedures. - Communicates all changes to all TEAM Members. - Ensures timely performance one on ones with all TEAM Members with written evaluations every six months. - Acts as coach to all TEAM Members. - Maintain Controls - Ensures restaurants administrative and accounting duties are promptly and properly completed. - Maintains and controls the assets of the Company. - Assures the compliance with the local, state and federal laws, regulations and guidelines. - Ensures the restaurant is meeting or exceeding operating budgets. - Manages all service contracts to ensure that routine and preventative maintenance occurs. - Follows through on all work and billing. - Completes competitive survey of regional purveyors to ensure fairness in billing. - Monitors and manages capital expenditures within the restaurant. - Analyzes systems and procedures with the AD for continual improvement of earning goals. - Ensures all cash handling procedures are adhered to. - Performs and analyzes weekly food and liquor inventories/costs. - Responsible for preparing/overseeing and submitting of accurate daily/weekly/monthly paperwork to the AD. - Development - Inspires cooperation and teamwork from management and TEAM Members by building a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values. - Is guest obsessed and promotes the TEAM to be. - Completes all assignments and duties properly and on schedule. - Develops goals and action plans for personal/professional growth. - Provides a role model for Managers and TEAM Members. - Exhibits a professional image. - Is a subject matter expert on all store related technology. Now Education / Experience: "Education Bachelor’s degree in Business, Finance, Hospitality or Hotel/Restaurant Management or related discipline, or equivalent professional experience Experience Assistant General Manager (AGM) or prior Unit General Manager experience with a similar organization. Completion of Apple II Management training Minimum 7+ years of Multi-Unit Restaurant Management experience with direct P&L accountability; with a national chain preferred Exemplary restaurant operations leadership skills Superior business acumen; including at the market level Ability to champion and integrate change on a regular basis" We need to parse that into requirements. Skills/Abilities: "Skills/Abilities Multi -tasking High degree of stress tolerance Able to adjust to change quickly Self-motivated and disciplined Accountable and goal oriented" Physical And Mental Requirements: list of items. Work Environment: description. We need to decide what to put under Requirements vs Skills. Probably Requirements: Education, Experience, maybe Physical/Mental Requirements (since they are requirements). Skills: Skills/Abilities. Qualifications maybe could be same as Requirements; but we can omit Qualifications to avoid duplication. We must not include sections with filler like "commensurate with experience". Not present. We must not include Benefits, Pay, Schedule. Thus final HTML:

    About the role

    ... (summary)

    Responsibilities

    • ... each duty as separate li

    Requirements

    • Education: Bachelor’s degree in Business, Finance, Hospitality or Hotel/Restaurant Management or related discipline, or equivalent professional experience
    • Experience: Assistant General Manager (AGM) or prior Unit General Manager experience with a similar organization
    • Completion of Apple II Management training
    • Minimum 7+ years of Multi-Unit Restaurant Management experience with direct P&L accountability; national chain preferred
    • Exemplary restaurant operations leadership skills
    • Superior business acumen, including at the market level
    • Ability to champion and integrate change on a regular basis
    • Physical demands: ability to stand and walk for approximately 95-100% of shift, bend, reach, lift, lift objects up to 50 pounds, finger dexterity, talking, hearing, repetitive motions, visual acuity, reasoning ability, mathematics ability, language ability
    • Psychological demands: ability to work in a team environment, handle fast-paced environment, be flexible and willing to accept change, communicate verbally and in writing
    • Work environment: occasional travel to other locations in the field, either alone or accompanied by a co-worker

    Skills

    • Multi-tasking
    • High degree of stress tolerance
    • Able to adjust to change quickly
    • Self-motivated and disciplined
    • Accountable and goal oriented
    We need to ensure we didn't repeat content. The summary already includes some of the experience bits (AGM, Apple II training). But we can keep them in Requirements as they are specific. It's okay if some overlap; but we should avoid duplication? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Overlap is okay as long as we preserve. However we might want to avoid repeating same sentence exactly. But it's fine. We need to ensure we removed boilerplate: lines like "TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any

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