Restaurant General Manager

Position Summary

The Restaurant General Manager oversees the day-to-day operations of all food and beverage outlets within Bluejack National's clubhouse named The Porch. This role requires an experienced hospitality professional with a strong background in hotel, resort, or private club environments.

Essential Duties and Responsibilities

• Support daily food and beverage operations in partnership with and under the direction of the Food & Beverage Director.
• Aid in overseeing service standards, ensuring consistency across all dining outlets.
• Maintain compliance with all health, safety, sanitation, and TABC/state liquor regulations, as well as club policies and procedures.
• Maintain an active presence during service periods to support staff, oversee service flow, and engage with members and guests.
• Identify and communicate opportunities to improve service, efficiency, and overall operations.
• Assist with monitoring labor, cost of goods, and operating expenses to support financial goals.
• Support inventory control, purchasing, and vendor coordination to ensure quality and cost efficiency.
• Review operational reports and provide feedback to the Food & Beverage Director.
• Assist with recruiting, onboarding, training, and supervising Food & Beverage team members.
• Help foster a positive, service-driven culture focused on accountability and teamwork.
• Conduct pre-shift meetings to communicate service expectations, menu knowledge, and daily priorities.
• Provide coaching and feedback to team members to support performance and development.
• Provide a visible leadership presence on the floor to ensure a high level of service and hospitality.
• Address guest concerns and resolve issues professionally, escalating as needed.
• Support efforts to enhance the overall dining experience in alignment with club standards.
• Support the execution of club events, private functions, and special programming.
• Work collaboratively with other departments to ensure seamless operations and service delivery.
• Assist with coordinating staffing and service needs for events.
• Support oversight of point-of-sale systems to ensure accurate reporting and billing.
• Aid in preparing operational reports and tracking performance metrics.
• Participate in team meetings and contribute to departmental initiatives.
• Assist with special projects as assigned by the Food & Beverage Director.
• Provide hands-on support during peak business periods.
• Uphold all service standards, procedures, and club values.

Minimum Qualifications

• 3–5 years of experience in a hotel, resort, restaurant, or private club environment.
• Previous supervisory or leadership experience in food and beverage operations preferred.
• Strong understanding of service standards and food and beverage operations.
• Solid organizational, communication, and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Detail-oriented with a focus on consistency and quality.
• Ability to manage multiple priorities and adapt to changing business needs.
• Professional demeanor with strong problem-solving skills.
• Flexible schedule, including nights, weekends, and holidays.

Education

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.

Licenses and Certifications

• Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Physical Demands and Work Environment

• Regularly required to stand and move around for the entirety or majority of their shift.
• May be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine.
• Regularly required to push, pull, bend, lift and/or move up to 50 pounds.
• Role may require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

Cultural Beliefs

• Be Dependable.
• Integrity First.
• Value People.
• Speak Up.
• Empowerment.
• Be Remarkable.

Equal Employment Opportunity

We are an equal employment opportunity employer.

Acknowledgment

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.