Restaurant Floor Manager

Position Summary

As the manager of the restaurant you are responsible for all restaurant activities and the guest experience. The position of manager is truly about being a dynamic team leader and setting a positive tone for the entire restaurant to ensure that the operation is running efficiently, profitably and delivering the highest level of hospitality.

Acme Team Member Qualities

• A strong and committed work ethic with an ever-present enthusiasm.
• A passion for work and knowledge of food and beverage.
• Someone who can lead and takes pride in teaching others.
• Someone who is honest and has integrity.
• Ability to multitask under pressure with a smile.
• A true team player, proactive and always going above and beyond.
• An eye for detail, cleanliness and organization.
• Someone who is humble and always willing to learn and get better.
• Someone who has the ability to make appropriate decisions in adverse situations.
• Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.

The Overall Role of the Manager Is To

• Responsible for development, oversight, and execution of operations.
• Support and oversee management in running all aspects of the restaurant.
• Increase overall sales and profitability and exceed budgeted financial benchmarks.
• Maintain a level of professionalism that proudly reflects the Acme brand.
• Maintain a positive and respectful work environment at all times.
• Hire qualified team members who reflect our brand.
• Lead, train, motivate and mentor all team members.
• Maintain a positive relationship and establish open lines of communication between BOH and FOH.
• Maintain cleanliness, safety, and organization of the front of house.
• Set the tone for the staff every shift for service.
• Follow all Acme systems and policies.
• Comply with all applicable laws and guidelines in respect to federal, state and local agencies.

Benefits

• Bonus Incentive Plan
• Health insurance
• Dental insurance
• Vision insurance
• Employee Dining + Hotel Discounts
• Paid Time Off
• Monthly Phone Stipend

Financials

• All financials are driven by weekly Ops statement.

Staff and Scheduling

• As Manager, you are responsible for proper staffing of all FOH positions of the operation. Working closely with the General Manager in hiring, training and performance management.

Training/Initial & Ongoing

• As training is one of key components to the success of our restaurants, you are responsible for delivering the Acme culture to your entire team. Daily coaching and side-by-side development is at the core of our brand, and is essential to our restaurants executing at a consistent high level.

State of the Restaurant

• The aesthetic and overall cleanliness and condition of the restaurant is an essential part of the Acme experience. Management of maintenance and cleanliness in coordination with the GM & Executive Chef. Following all Health Department requirements and standards.

Hospitality and Floor Presence

• In addition to service, guests return when they enjoy the food. As a Manager, you will get to know our guests and the greater community by participating in media events, taking time to meet and develop relationships with guests, leading by example.

Human Resources

• The Manager will consistently hold team members accountable to the policies and standards of Acme Hospitality while also delivering and fostering a supportive culture. The Manager will never ignore situations and always take corrective action in a way that builds respect and the strength of the overall team.

Required Education and Work Experience

• 3-5 years in related positions
• Advanced knowledge of food professional principles and practices.
• Hospitality or Culinary Degree preferred
• Excellent knowledge of Operations Systems.
• Excellent communication skills.

Reporting Structure

• The Manager reports to the General Manager.

Supervisory Responsibilities

• The Manager oversees and manages all FOH team members.

Travel Requirements

• The Manager may be expected to travel.

Job Status

• Exempt