Restaurant Cashier

About the role

The Restaurant Cashier is responsible for processing non-gaming transactions including initiation and settlement of patron checks in all applicable F&B outlets, located off the gaming floor. In addition, the Cashiers will be assisting with everyday functions of the restaurants, such as assisting with Host functions or Busser functions.

Essential Functions And Responsibilities

• Be knowledgeable of Seneca Niagara Casino & Hotel's history, map of property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries.
• Start-up drawer and balance the drawer at the end of shift.
• Settle patron checks using the resort POS system, including collection of all tender methods and system entry.
• Maintain accountability of cash, checks, and various paperwork for non-gaming transactions related to an assigned cashier drawer.
• Be knowledgeable of all procedures regarding non-gaming comps, Gift cards, Ambassador Charges, Executive Charges and Room Charges.
• Responsible to account for all players comp slips.
• Tactfully handle guest relations and ensure guest recovery activities.
• Aid with seating guests, wiping silverware and menus and setting tables as per direction of the Room Manager.
• Perform any duties assigned by the manager or shift manager.
• Work with other departments for the overall good of the casino.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.

Qualifications/Requirements

• Must have an outgoing, friendly personality.
• Cashier must possess a cheerful positive accommodating disposition.
• Education/Experience: Must be 18 years of age or older upon employment. High School diploma or its equivalency preferred. Six (6) months of previous cashier or money handling experience is preferred. Basic knowledge of start-up and close-down of cash registers is preferred. Must be able to operate office equipment, including a 10-key adding machine. Good math skills are required. Previous customer service experience preferred.

Duties, responsibilities, requirements and expectations

Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Salary

Starting Rate $16.00 Compensation Is Negotiable Based On Experience And Education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.