Jobs · Customer Service · Colorado

Restaurant Assistant Manager - On Mountain Dining - Winter 26-27

Aspen Skiing Company · Snowmass Village, CO · 6 days ago
On-siteCustomer ServiceFull-time

About the role

The Assistant Restaurant Manager oversees daily restaurant and bar operations ensuring a high level of guest service, efficient staff management and training, upkeep of the operation and service execution. This role requires strong leadership, attention to detail, and the ability to maintain high standards of food quality, cleanliness, and guest satisfaction.

Responsibilities

  • Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations
  • Train, motivate, and provide feedback to staff to maintain high service standards
  • Oversee daily restaurant activities, including guest seating, order taking, and food delivery
  • Ensure food quality, cleanliness, and presentation meet company standards
  • Handle guest complaints and resolve service issues promptly and professionally
  • Maintain records of employee needs and responsibilities including time off requests, schedules, tip sheets, and Personal Action Forms (PAFs)
  • Collaborate with the kitchen to ensure timely and accurate food preparation
  • Maintain high level of guest satisfaction, make immediate corrective action when guests needs are not met

Qualifications

  • Bachelor's degree in hospitality management, or related field preferred
  • 4 years' experience in food service environment required
  • 2 years' experience in a supervisory role preferred
  • Strong knowledge of restaurant operations, including service, food preparation, and sanitation standards
  • Excellent leadership and team management skills to motivate and guide staff
  • Ability to handle guest concerns, complaints, and feedback in a professional and efficient manner
  • In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
  • Strong communication skills for interacting with guests, staff, and management
  • Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
  • Proficiency in point-of-sale (POS) systems and restaurant management software
  • Ability to train, coach, and develop staff to improve performance and service quality
  • Strong organizational skills to manage reservations, schedules, and inventory
  • Knowledge of health, safety, and sanitation regulations in a restaurant setting
  • Strong problem-solving skills to address operational challenges and guest issues
  • Ability to maintain a calm and composed demeanor under pressure
  • Flexibility to work evenings, weekends, and holidays as needed

Additional Information

  • Work Environment and Physical Demands: Ability to reach, crouch, kneel, smell, taste, stand, walk or be on your feet for extended periods of time; Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces; Must be able to frequently lift, push or pull up to 50lbs; Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in the winter
  • Job Benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass and Dependent Ski Passes Other company perks

Job Benefits

  • This position is classified as a seasonal full-time position eligible for the following benefits:
  • Enrollment dates differ across the various programs.
  • Paid Time Off Programs
  • Paid Leave Programs
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks

Reasons to Apply

  • Equal Opportunity Employer: Minority/Female/Disabled/Veteran
  • Inclusive Workplace: Building a better workplace and better world
  • Benefits and Perks: Overview of Aspen One Company's benefits and other compensation
  • E-Verify Participation: Aspen One participates in E-Verify

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