Restaurant Assistant Manager (FT) - Houston

About the role

Mambo Seafood is a high-volume iconic Houston restaurant brand established in 1996. With 13 locations in the Greater Houston area and one franchised operation in the Rio Grande Valley, Mambo seeks an experienced Assistant Manager to lead its teams.

Responsibilities

• Works effectively with the management team and Team Members.
• Supervises Team Members and ensures efficient cooperation between departments and roles.
• Uses a high degree of initiative, judgment, and discretion.
• Possesses skills in organizing work and achieving goals and objectives.
• Exemplifies the desired culture and philosophies of the company.
• Leads by example and fosters mentoring relationships.
• Reviews Team Member job applications, conducts interviews, and hires Team Members.
• Trains Team Members on company practices, policies, and procedures.
• Provides performance feedback, develops and executes performance reviews, discipline and disciplinary notices, and in the unfortunate situation where a Team Member’s performance is not adequate, makes termination decisions.
• Creates and manages Team Member schedules.
• Initiates and conducts staff meetings, including pre-shift meetings.
• Manages shift sales objectives and incentive programs.
• Ledges by example and fosters mentoring relationships.
• Ensures customer satisfaction and is responsible for making sure customer complaints are responded to effectively.
• Prepares incident reports concerning customers, Team Members, security guards, or equipment/facility issues.
• Responsible for overseeing daily financial responsibilities (cash handling, daily deposits, and authorizing voids and comps and credit card refunds).
• Executes shift closing administration.
• Determines inventory needs and orders food, beverages, and restaurant supplies. Responsible for making sure inventory and supplies are received and stored properly. Manages vendor invoices.
• Manages food quality and food safety, including performing daily food safety and food quality checks, generates daily food production charts, manages food and beverage quality and presentation at the expo area and throughout the restaurant, and supervises Team Member health and hygiene.
• Oversees cleaning and maintenance of equipment and the facility to ensure that all health and safety regulations are adhered to and makes recommendations and/or decisions to purchase new equipment.
• Accompanies all health department, fire marshall, or other government inspection officials during inspections and manages compliance with health and safety regulations.
• Executes and assists with marketing strategy, and implements advertising and promotional campaigns.
• Operates a computer and all associated hardware (Microsoft Office, internet, etc.), including managing the OLO system and point-of-sale equipment.

Qualifications

• Ability to speak and write English.
• Spanish-speaking is a plus but not required.
• An Associate's degree or bachelor’s degree is a plus but not required.
• Must be Texas Alcoholic Beverage Commission (TABC) Certified.
• Must have a Food Manager’s Certification.
• Valid Drivers license.
• Two years of restaurant management experience.
• Must be able to pass a background check, drug screening, and MVR check.

Benefits

• Medical Insurance
• Vision & Dental
• Life Insurance
• Parental Leave
• 401K with company match
• Vacation/PTO
• Paid Parental Leave
• FSA
• HSA
• HRA
• Employee Discounts
• Perks Program
• Growth Opportunities
• Starting Base Salary $50,000 with a discretionary monthly bonus potential of $1,250