Restaurant Assistant Manager

About the role

Responsible for assisting the General Manager with the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting, and general administration.

Responsibilities

• Knows the GAB mission statement and can execute it.
• Welcomes guests using the 10–4 rule.
• Delivers impeccable guest satisfaction by making it your number one priority.
• Acts as the Guest Services Coordinator during peak volume periods and assigns others as needed.
• Executes 100% table touches, meeting new guests and cultivating regulars to positively impact financial results.
• Monitors performance against daily sales goals to achieve the annual forecast.
• Able to perform all front-of-house (FOH) duties.
• Comprehends labor cost and makes cuts in accordance with local labor laws.
• Maintains a clean and operationally functional restaurant, including floors, mats, restrooms, trash receptacles, coffee station & equipment, tables & chairs, specials board, office equipment, patio, doors, and windows.
• Works with Shift Leads to control labor costs daily and minimize waste (product and paper goods) to maximize profitability.
• Manages inbound catering orders and execution, including product needs, delivery, prep lists, and follow-up customer satisfaction emails.
• Fulfills catering inquiries by sending event proposals upon request and ensures payment is collected prior to execution.
• Coordinates with Shift Leads to train, motivate, and incentivize staff.
• Assists with the maintenance of inventories for paper goods, food, beverages, and other retail items.
• Reviews nightly time entries to ensure accuracy for payroll.
• Assists the General Manager with inventory.
• Records intracompany exchanges and generates related invoicing.
• Prepares weekly transmittals of all vendor invoices.
• Enters all invoices into Purchase Budget to monitor expenses and meet budget requirements.
• Works with the General Manager to schedule employees based on business needs and sales/budget forecasts.
• Prints daily employee rosters, schedules breaks, and assigns additional tasks beyond station checklists.
• Participates in new hire orientation and schedules station training.
• Implements restaurant marketing through communication to staff and distribution/posting of materials.
• Maintains the facility by supervising adherence and completion of departmental checklists.
• Ensures complete guest satisfaction based on company guidelines.
• Manages quality control by monitoring all food and beverage production and planning.
• Serves as an exemplary model for the GAB brand, both on and off the job.
• Notifies the General Manager of any needed maintenance and repair to the facility.

Requirements

• High School Diploma or Equivalent.
• Prior restaurant management experience required.
• Valid Food Handlers Certification.

Skills

• Oral and Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Keyboard Skills
• Computer Literacy
• Professionalism
• Project Management
• Time Management
• Inventory Management
• Scheduling

Benefits

Employee Benefits Package including health insurance, dental, vision, life, paid sick time, and retirement savings.