Restaurant Assistant Manager

About the role

Responsible for assisting the General Manager with the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting and general administration.

Essential Duties And Responsibilities

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10–4 rule
• Delivers impeccable guest satisfaction by making it your number one priority
• Acts as the Guest Services Coordinator during peak volume periods and assigns others as needed
• Executes 100% table touches, meeting new guests and cultivating regulars to have a positive impact on the financial results of the restaurant
• Maintains a clean and operationally functional restaurant which includes; floors, mats, restrooms, trash receptacles, coffee station & equipment, tables & chairs, specials board, office equipment, patio, doors and windows
• Works with Shift Leads to: control labor costs on a daily basis and minimize waste (both in terms of product and paper goods), in order to maximize profitability
• Manages inbound catering orders and execution including, product needs, delivery, prep lists and follow up customer satisfaction emails to clients
• Fulfills catering inquiries by sending event proposals upon request and ensures payment is collected prior to execution
• Captures and trains, motivates and incentivizes the staff
• Aids with maintenance of inventories for all paper goods, food, beverages and other retail items
• Reviews nightly time entries to ensure time report accuracy for payroll
• Aids GM with inventory
• Records intracompany exchanges and generates related invoicing
• Prepares weekly transmittals of all vendor invoices
• Enters all invoices into Purchase Budget to monitor expenses to meet budget requirements
• Schedules employees based on business needs and sales/budget forecast
• Prints daily employee rosters and schedules breaks as needed along with additional tasks above and beyond station checklists
• Participates in new hire orientation and schedules station training
• Implements restaurant marketing through communication to staff and distribution/posting of materials
• Maintains the facility by supervising adherence and completion of departmental checklists
• Ensures complete Guest Satisfaction based on company guidelines
• Manages quality control by monitoring all food/beverage production and planning
• Be an exemplary model for the GAB brand, both on and off the job
• Notifies GM of any needed maintenance and repair to the facility

Required Skills And Education

• Oral and Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Keyboard Skills
• Computer Literacy
• Professionalism
• Project Management
• Time Management
• Inventory Management
• Scheduling
• High School Diploma or Equivalent
• Prior restaurant management experience required
• Valid Food Handlers Certification

Skills

• Oral Communication Skills
• Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Planning
• Project Management
• Professionalism
• Time Management
• Computer Literacy
• Keyboard Skills

Education/Experience

• High School Diploma or Equivalent
• Prior restaurant management experience required