Restaurant and Operations Manager

About the role

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

We are looking for someone who loves working in a fast-paced, multi-faceted Restaurant/Entertainment scene, can communicate with Team Members and Guests in a way that inspires FUN, and likes immediate gratification. You should be able to handle 100K days while walking five miles a shift and working an average of 50-hour work weeks.

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Benefits

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• FUN work environment
• Grow your career with two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Pay

Salary Range: $58,629 - $68,976