Restaurant & Operations Manager

Compensation is from $70,000 USD to $86,000 USD per year with a $5,000 sign-on bonus.

About the role

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

We are looking for someone who:

• Loves working in a fast-paced, multi-faceted restaurant/entertainment scene
• Can communicate with team members and guests in a way that inspires fun
• Thrives on immediate gratification—improving experiences and inspiring teams
• Has never met a goal they can't beat
• Can handle high-volume days while walking five miles a shift and working an average of 50-hour work weeks
• Can oversee all aspects of the business, from minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of restaurant/hospitality experience
• Proficient in managing cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Comfortable working in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Develop and lead hourly team members to exceed guest expectations
• Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interact with guest service-focused team members in recruiting, hiring, coaching, training, and continuous professional development
• Live and lead others to uphold core values while collaborating with the management team to achieve high-quality and timely results

Benefits

• Competitive salary
• Quarterly bonus program
• Health, dental, vision, long-term, and short-term disability insurance
• Employee Assistance Program
• Buster’s Legacy Fund (supports team members during difficult times)
• 401K matching plan
• Free food
• Free gameplay
• Large leadership team with multiple managers per shift
• Fun work environment
• Career growth opportunities with two brands (Dave & Buster’s and Main Event Entertainment) under one roof

Pay

$70,000 – $86,000 USD per year, plus a $5,000 sign-on bonus.

Schedule

Average of 50-hour work weeks, including weekends, nights, and holidays.