Restaurant A Host/Hostess

Overview

Located in the heart of downtown Memphis just steps from iconic Beale Street, Hilton Garden Inn Memphis Downtown offers guests a welcoming atmosphere, great food, and outstanding service. Our restaurant team helps create memorable experiences for travelers visiting the city for business or leisure. We are looking for a friendly, professional Part-Time Host / Hostess to be the first smiling face our guests see.

Key Duties & Responsibilities

• Check restaurant for proper set-up upon arrival.
• Check micro machines to make sure they are set to the proper menu.
• Fill out floor plan by checking station rotation chart.
• Assign sidework schedule on floor plan.
• Post floor plan at host stand.
• Fill out menu class form, gather specials and daily information from expeditor or food production manager.
• Conduct menu class.
• Seat guests following a rotation of stations, issue menus.
• If there is an extra seat, and no DRA, remove the extra silverware and return them to credenza.
• Record number of guests on guest flow chart per station.
• Next in rotation should be marked on this sheet.
• Know micro procedure if applicable.
• Check opening sidework before sending servers on break.
• Set micro machines to next shift’s menu and turn machines off.
• Be familiar with hotel facilities and their location and hours of operation or where to direct guests to find this information.
• Know directions to get to hotel.

Education And Experience

• Education: High school diploma or GED preferred.
• Experience: Previous service experience preferred.
• Must be able to follow directions and get along well with others.

Certificates & Licenses

• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.

Potential Career Paths

• F&B Supervisor
• F&B Manager
• Director of Food and Beverage
• Director of Operations
• General Manager
• VP of Food & Beverage

Pay

$14.00 / hour

Schedule

Flexible schedule

Benefits

N/A