Respiratory Equipment Educator

About the role

The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments in accordance with all governmental, accrediting, and organizational policies and procedures.

Responsibilities

• Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients.
• Set up and fit PAP patients with appropriate equipment and masks, communicating instructions and processes in a professional, informative, and appropriate manner.
• Conduct patient follow-up calls and visits to ensure optimal care outcomes; contact clinical support when urgent patient needs are identified during home visits.
• Perform routine preventative maintenance checks and simple repairs per company policy and manufacturer guidelines, and troubleshoot equipment failures with patience and professionalism.
• Report equipment hazards and product incidents in accordance with company policies and procedures.
• Maintain working knowledge of current Respiratory Programs and HME products and services.
• Complete all required company, insurance, and government paperwork accurately and timely, including delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, and equipment-specific instruction and cleaning forms.
• Develop and maintain basic reimbursement knowledge to ensure proper documentation for billing purposes.
• Maintain patient confidentiality and operate within HIPAA guidelines and AdaptHealth's Compliance Program, completing assigned compliance training and educational programs.
• Adhere to procedures for PPE, infection control, and hazardous materials handling.
• Affiliate with implementation of quality improvement programs to meet company standards.
• Promote services and products to community referral sources as appropriate.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Work-related construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience.
• Knowledge of respiratory therapy or DME services preferred.
• Valid and unrestricted driver’s license from state of residence.
• Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.
• Subject to long periods of sitting and exposure to computer screen.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens.
• May be exposed to angry or irate customers, patients, or referral sources.
• Ability to utilize a personal computer and other office equipment.
• Must be able to lift 50 pounds as needed.
• Ability to work independently with minimal supervision and availability for extended hours when required.

Total Rewards & Benefits

• Comprehensive medical, dental and vision coverage (eligible first of the month following hire).
• 401(k) with company match.
• Paid Time Off Plans including 6 paid holidays.
• Employee Stock Purchase Plan.
• Paid Parental Bonding Leave.
• Short and Long-term Disability Insurance.
• Life and AD&D Insurance.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• CVS Minute Clinic and Teledoc access.
• Spousal Advantage Reimbursement Plan.
• Identity Theft Protection and Legal Plan.