Resource Optimization Specialist

About the role

United Audit Systems, Inc. (UASI), a rapidly growing healthcare consulting firm, is seeking a Resource Optimization Specialist to join our Operations team. UASI is an innovative healthcare consulting firm serving nationally recognized leaders in healthcare, and we are seeking a detail-oriented, analytical professional to help ensure our client-facing teams are deployed efficiently, productively, and profitably across all client engagements. The primary purpose of this position is to support capacity forecasting, real-time resource utilization, and staffing alignment in partnership with our Service Line Managers, HR/Recruiting, and the Resource Optimization Manager.

Responsibilities

• Maintain real-time visibility of available staff, client assignments, and capacity across service lines
• Forecast resource needs based on volume trends, renewals, new clients, scheduled PTO, turnover, and client cycles
• Align resources to clients based on skill set, performance history, certification, access, and availability
• Monitor utilization and productivity KPIs — including overtime as a percentage of total labor hours — to support margin protection targets
• Maintain resource and skills data in QuickBase in accordance with the standardized processes
• Contribute to a weekly workforce digest and monthly workforce alignment report, and participate in weekly workforce operations reviews
• Identify staffing risks and coverage gaps proactively, and collaborate with Client Success Managers and Staffing Success Managers on improvement plans
• Support development of a cross-service-line “flex pool” of resources eligible for deployment across engagements

Requirements

• 2+ years of healthcare operations, resource planning, resource management, or related experience
• Analytical skills, including resource forecasting and performance modeling
• Proficiency in QuickBase or similar resource/planning tools
• Strong communication and cross-functional collaboration skills
• Ability to assess risk and drive proactive, data-informed decision-making
• Proficiency in Microsoft Office, including 365, Word, Excel, and PowerPoint

Preferred Qualifications

• Experience with Coding, CDI, or revenue cycle operations
• Familiarity with healthcare staffing models and terminology
• Experience building dashboards or reports (Power BI a plus)

Benefits

• Supportive environment that encourages professional development and enables each employee to achieve their individual goals
• Competitive pay
• Excellent benefits package