Resource Navigator, The Players Center, Full-Time, Days, Wolfson Children’s Hospital
About the role
Wolfson Children’s Hospital is the only children’s hospital in the region and is ranked by U.S. News & World Report among the best children’s hospitals in the U.S. It is part of Baptist Health, recognized as a top place to work in health care and featuring centers of excellence such as Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is hiring a Resource Navigator to join The Players Center in Jacksonville, FL. This is a full-time opportunity. The Resource Navigator supports patients and families by identifying social factors that may impact their health and well‑being, connecting families with appropriate community resources, and providing follow‑up to ensure connections are made and resources are beneficial.
Responsibilities
- Screen patients and families for social determinants of health
- Identify opportunities to improve health and address barriers to care
- Connect patients and families with appropriate community resources and support services
- Provide information and assistance to help families access available resources
- Follow up with patients and families to confirm connections to resources were successfully made
- Assess whether identified resources are meeting the needs of patients and families
- Document resource navigation activities and follow‑up appropriately
Requirements
- Less than 1 year of Community Service Experience (required)
- Less than 1 year of Computer Application Experience (required)
- High School Diploma (required)
Qualifications
- Experience working with patients, families, or community organizations (preferred)
- Experience connecting individuals with community resources (preferred)
Primary Location: Downtown – Main Building