Resource Management Coordinator

Responsibilities

• Maintain an organized and busy staffing inbox, automated database, and various staffing tools.
• Ensure a response/resolution rate within 24 hours by tracking, managing, and resolving incoming requests and outgoing responses efficiently based on priority and status.
• Communicate delays and provide continuous status updates in real time.
• Manage and keep the staffing database up to date with all incoming requests and communications, adhering to the above priorities.
• Communicate with Research Leaders to assign Researchers to projects that align with client and business needs, Researchers' majors/minors, their development, capacities, and availability.
• Cook up and coordinate with the Research Team and Consultant Team to ensure timely follow-ups and resolution of requests in real time.
• Resolve and/or escalate ad hoc requests, queries, and other daily tasks as they arise.
• Assist with other staffing-related projects and needs as they arise.

Requirements

• Exceptional process and detail orientation; results-driven creative thinker.
• At least intermediate proficiency in MS Suite (especially Excel, Lists, Teams).
• Openness and flexibility to work with all types of personalities in a constantly moving and often changing environment.
• Comfort working in fast-paced, high volume, high touch, high impact situations.
• Flexibility and ability to respond to and address ad hoc requests that don’t necessarily follow structure.
• Prior experience in staffing is nice to have but not necessary. If you have a passion for solving intricate puzzles and working with people, this role will allow you to combine these two skills.

About the role

This person will play a central role in processing staffing needs, and engage with Consultants, Researchers, and Executive Assistants to facilitate optimal Researcher-Consultant-Client match-ups. Through creative thinking, process orientation, and team collaboration, this role will allow you to balance the demands of our business across the expertise, capacities, and development trajectories of a growing Research Team.

About Egon Zehnder

Egon Zehnder is the world’s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We help organizations get to the heart of their leadership challenges and offer honest feedback and insights to help leaders realize their true being and purpose. We are built on a foundation that supports partnership in the truest sense of the word and aligns our interests with the interests of our clients. Our 560 consultants across 64 offices and 36 countries are former industry and functional leaders who collaborate seamlessly across geographies, industries and functions to deliver the full power of the Firm to every client, every time. We partner closely with public and private corporations, family-owned enterprises, and non-profit and government agencies to provide executive search, leadership solutions, CEO search and succession, and board advisory. We believe that together we can transform people, organizations and the world through leadership.