Resource Director

About the role

Life at Medxcel: Where purpose meets opportunity Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results. Location: Remote; Facility: Remote; Department: Facilities.

Responsibilities

• Regional Operational & Financial Accountability: Holds full responsibility for service excellence, regulatory compliance (including TJC standards), and managing annual operating and capital budgets across multiple geographic sites.
• Leadership Development & Coaching: Focuses on building, mentoring, and retaining a high-performing team of on-site managers, while implementing controls to help them meet service delivery and organizational goals.
• Quality Assurance & Compliance: Conducts in-depth site reviews to identify operational deficiencies, establishes corrective action plans, and provides detailed feedback to senior leadership to ensure compliance with Medxcel policies and regulatory codes.
• Customer Relationship Management: Fosters key client relationships and builds brand loyalty through frequent site visits, periodic business reviews, and supporting local teams in driving customer satisfaction and cost-reduction opportunities.
• Strategic Innovation & Collaboration: Partners with corporate executives to drive regional business innovation, lead strategic initiatives, and leverage professional society involvement to promote the Medxcel brand.

Qualifications

• Education: Bachelor’s degree in business, engineering, or management OR 15+ years’ relevant experience in lieu of degree required. MBA preferred. Certified Healthcare Facilities Manager (CHFM) preferred.
• Work Experience & Technical Expertise: Requires 10–15 years of healthcare facilities management (or outsourcing) experience, deep knowledge of hospital operations and facility systems, proficiency in MS Office, and a preferred Lean/Six Sigma certification.
• Leadership & Project Management: Proven ability to lead other managers, develop service programs, and manage complex projects from budget adherence to resource recruitment using strong strategic planning, problem-solving, and negotiation skills.
• Communication & Mobility: Excellent interpersonal skills to communicate across all organizational levels, combined with the ability to adapt quickly to changing scopes and travel 75–80% overnight (requiring access to a major airport).

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Tuition reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time.

Schedule

Day shift | Full-time