Resource Developer

Salary Range: $51,979 - $76,796

About the Role

Develops and maintains residential and nonresidential vendor relations, including programs and services for individuals served targeted for transition from State Developmental Centers.

Responsibilities

• Provides technical assistance and support to applicants completing the vendorization process.
• Conducts telephone and face-to-face meetings to explain minimum requirements for each type of vendorization, including program design, service design, or scope of work statement.
• Analyzes the applicant’s program or service design to ensure proposed services align with the targeted population.
• Certifies that the program or service design meets requirements stated in CCR Title 17 and the WIC.
• Performs pre-vendorization visits to facilities, day programs, or vendor offices to verify location within SCLARC’s catchment area and conducts physical plant safety walkthroughs.
• Audits new vendor application packets for completeness and accuracy before submission for administrative approval.
• Develops vendor approval letters and submits vendor files for imaging after vendorization is completed.
• Submits documentation for specific services to the rates section at DDS for program design review and rates assignment.
• Reviews and approves reimbursement paperwork for individuals served to compensate for internships.
• Administers Community Placement Plan (CPP), Underserved/Disparity, HCBS, Downsizing, and Program Development Funds (PDF) Grants:
  • Facilitates the Request for Proposal (RFP) process when needed.
  • Sits on the CPP review committee and reports recommendations to the leadership team.
  • Provides technical assistance and support to individuals or companies awarded CPP or PDF grants.
  • Ensures program or service development aligns with RFP requirements and meets the needs of identified individuals.
  • Analyzes and certifies the completeness and accuracy of start-up receipts submitted for reimbursement.
  • Ensures contractors submit monthly reports required for SCLARC’s quarterly reporting to DDS.
  • Works with contractors to ensure timely completion of developments.
• Facilitates and/or participates in vendor trainings and meetings:
  • Develops training modules and presents during vendor training sessions.
  • Assists with set-up, sign-in, and distributing materials.
  • Responds to participant questions and translates into Spanish when necessary.
  • Facilitates at least one training session during residential services orientation.
  • Facilitates a 3-4 hour non-residential new vendor orientation training.
• Conducts Family Home Agency annual evaluations:
  • Audits SCLARC consumer and clinical vendor files.
  • Assists Quality Assurance Specialists with audit follow-up visits to ensure implementation of corrective action plans.
• Participates in meetings and special events:
  • Attends interagency meetings and represents SCLARC.
  • Facilitates trainings, workshops, and fairs in partnership with outside agencies, school districts, and vendors.
  • Participates on statewide ARCA committees and attends related meetings as assigned.
  • Attends quarterly Southern California Quality Improvement Work Group Meetings.
  • Participates in quarterly Community Care Licensing Department (CCLD) Meetings.
  • Assists with public hearings, town hall meetings, board of directors meetings, and others when requested.
• Provides Quality Assurance:
  • Assists Quality Assurance Specialists with SIR follow-up and complaint investigations as needed.
  • Maintains authority to cite as do quality assurance specialists.
  • Assists with follow-up visits to ensure service provider implementation of corrective action plans.
• Performs other duties as assigned:
  • Prepares for DDS Fiscal Audit and Medicaid Waiver Audit.
  • Participates in committee and/or work group assignments (e.g., employment committee, self-determination committee, supported living improvement workgroup, person-centered thinking, training committee, crisis response committee).
  • Handles Southern California Quality Improvement Work Group assignments.
  • Completes special projects as assigned.

Requirements

• B.A. from an accredited university in the Human Service field; one or two years of experience in the field of developmental disabilities preferred and/or training.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, and/or board of directors.
• Bilingual English/Spanish required.
• Proficiency in essential computer applications including Microsoft Word and Excel.
• Basic mathematical skills: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Strong reasoning ability: ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
• Valid California driver license, vehicle, and adequate automobile insurance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle, or feel and talk or hear.
• Frequently required to stand, walk, sit, and reach with hands and arms.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.