Resource Coordinator Environmental Patient Escort Patient Escort Department Full Time Evenings

About the Role

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

Responsibilities

• Establish and review standards and work procedures for all Environmental Services staff in accordance with established policies and practices of the facility.
• Plan work schedules, hours, areas of work, and job duties to ensure adequate Patient Escort coverage.
• Assist Manager in the supervision of various aspects of the departments and collaborate with managers and coordinators to achieve the departments and NMH mission, goals, and objectives.
• Participate in the interview process, evaluate, and recommend termination of facility Environmental Patient Escort personnel in accordance with facility standards.
• Orientate, train, and supervise all Environmental Services staff under span of control.
• Regularly inspect and evaluate the physical condition of the facility and supervise the relocation and storage of all furnishings and equipment, as well as the relocation of space to improve the sanitation and appearance of the facility.
• Report unsafe conditions and conduct research to improve EVS technology.
• Participate in regular staff meetings and communicate with members of other departments to coordinate EVS activities.
• May serve on facility-wide committees.
• Conduct daily touch points and coaching with EVS staff.
• Schedule major project work, ensuring that adequate staff and supplies are available to perform tasks.
• Order supplies and equipment using Peoplesoft requisitions.
• Conduct regular inventory of housekeeping supplies and order the same.
• Keep costs in line with approved budgetary amounts.

Qualifications

Required:

• Three to five years of experience in a relevant field and supervisory experience.
• Appropriate clinical or technical competence in the relevant area.
• Strong leadership skills.
• Communication skills (interpersonal and group, assertiveness, conflict resolution, etc.).
• Organization and planning skills (prioritization, time management, initiative, follow-through).
• Demonstrated problem-solving skills.
• Completed the Coordinator Orientation Courses.

Preferred:

• Associates or Bachelor's degree.

Schedule

40 hours per week, Evening Schedule: 3:00 PM - 11:30 PM (Rotating Weekends and Holidays)

Location

Feinberg/Galter; FL MZ

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.