Resource Center Specialist - Weekend Day Shift

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape.

About the role

The Resource Center Specialist will support administrative and legal staff across the firm by managing document processing, formatting, and technology-related tasks.

Schedule

Core schedule: Friday – Monday with availability to work flexible hours and some overtime required.

• Friday: 10:00 a.m. – 8:00 p.m.
• Saturday: 8:30 a.m. – 6:30 p.m.
• Sunday: 8:30 a.m. – 6:30 p.m.
• Monday: 10:00 a.m. – 7:30 p.m.

Includes one (1) half-hour break per shift.

Responsibilities

• Convert Adobe PDFs to MS Word and vice versa using firm-issued software.
• Clean and format Word documents, including applying styles and cross-referencing.
• Generate tables of contents and authorities.
• Revise Word documents from handwritten copies or via track changes.
• Create labels and letters using Word’s mail-merge feature.
• Select appropriate pleading templates for discovery responses.
• Compile, edit, and create PDFs with internal/external hyperlinking.
• Create bookmarked e-binders and prepare Adobe forms.
• Apply PDF redactions, headers, footers, and bates stamping.
• Generate comparisons using MS Word or Litera Compare.
• Process DocuSign packets.
• Ensure accuracy and quality of all work products.
• Create and format PowerPoint presentations using firm-branded templates.
• Create and revise diagrams, tables, and organizational charts.
• Assist with marketing materials including proposals, face sheets, and placemats.
• Create and update Excel spreadsheets using filters, formulas, and data analysis tools.
• Build pivot and structured tables.
• Format spreadsheets for printing or PDF conversion.
• Transcribe audio files using Olympus software.
• Stay updated on firm technology and software advancements.
• Participate in mandatory training sessions, pilot programs, and testing initiatives.
• Maintain a secure and distraction-free working environment.
• Provide assistance to administrative and legal staff across the firm.
• Remain accessible and engage professionally with all levels of personnel.
• Handle firm content with discretion and privacy.
• Screen, prioritize, and delegate assignments to exceed expectations and meet deadlines.
• Manage resource allocation and assist with scheduling.
• Supervise and support team members; serve as liaison between team and requestors.
• Ensure compliance with operational procedures.
• Monitor productivity and quality standards.
• Maintain accurate records using the ServiceNow tracking system.
• Troubleshoot software issues, including providing impromptu training as needed.
• Contribute equitably to the workload.
• Attend regular staff meetings.
• Exercise confidentiality in sensitive matters.
• Promptly answer and manage department and after-hours calls.

Requirements

• High school diploma or equivalent required.
• Minimum of five years’ experience in a legal Word Processing Center environment.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Adobe, and Outlook.
• Familiarity with iManage Work or similar document management systems.
• Experience or knowledge of Photoshop, Visio, DocXtools, Workday, and DocuSign is a plus.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.
• Ability to work collaboratively in a fast-paced, high-volume environment.

Benefits

All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program, including:

• Health and wellness plan.
• Life and disability insurance.
• Flexible spending accounts and a health savings account.
• 401(k) plan and profit-sharing plan.
• Substantial Paid Time Off (PTO) program.

Pay

Pay Transparency Range for Colorado, New York, California, Washington, D.C., and Chicago applicants: The anticipated full-time annualized salary range is $90,000–$106,500. The salary offer will be contingent upon various factors, including but not limited to, relevant experience, internal equity, market data, job location, and other job-related factors permitted by law.