Resource Center Coordinator

About the Role

If you’re passionate about helping people navigate complex health journeys, this role offers a meaningful way to make a difference every day. As part of the Resource Center team, you’ll play a key role in connecting patients and families with trusted cancer information, support services, and educational resources. You’ll help create a welcoming environment where people feel informed, supported, and empowered. This role is ideal for someone who enjoys working directly with patients, collaborating across teams, and improving the way information and support are delivered. This role has a pay range of $50,844 - $65,061 annually.

What You’ll Do

• Support both the day-to-day experience of patients and the long-term development of educational programs.
• Help manage the daily operations of the Resource Center to ensure a positive, organized, and supportive environment.
• Train and guide Resource Center staff and volunteers.
• Connect patients and families with reliable cancer information and support resources.
• Update and maintain educational materials to ensure they are clear, accurate, and easy to access.
• Partner with the Concierge team to improve patient-facing resources.
• Support the development and delivery of institute-wide education and quality-of-life programs.
• Participate in patient outreach efforts and provide basic cancer education.

What You’ll Bring

• A genuine desire to support patients and families during challenging times.
• Strong interpersonal skills with the ability to communicate clearly and empathetically.
• Experience working with educational materials, patient resources, or health information (preferred).
• Ability to train, guide, or support team members and volunteers.
• Strong attention to detail and organization.
• Comfort working in a collaborative, team-oriented environment.
• Interest in patient education, health literacy, or cancer care.

Qualifications

• Required Education and Experience:
• Bachelor's degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of two (2) years of full-time experience in a health or education related field;
• or Associate’s degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of four (4) years of full-time experience in a health or education related field.