Resource Business Office Assoc

Job Summary

Provide hands on project/assignment based operational support to the Physician Network Resource Pool. Duties to include field training of new personnel, as well as providing service to critical project or location needs. Provides support to patients, visitors, providers and office staff in a courteous and friendly manner. Serves as an office liaison when required. Provides front line duties and support in a physician practice/outpatient setting. Registers patients for office visits, collects payment for services rendered and completes all insurance billing and/or follow up on patient account. Check in/check out. Schedule office appointments. Verify insurance. Answer phones. Enters patient data into computer.

Minimum Qualifications

- Minimum Education: High School Diploma or Equivalent - Minimum Years of Experience: 1 Year of experience in a related filed involving administrative and customer service activities - Substitutable Education & Experience: None. - Required Certifications/Licensure: None. - Required Training: General knowledge of medical ethics and confidentiality.

Essential Functions

- Maintains a high level of service delivery. Interacts by phone, correspondence or meetings with staff within and outside of the practice setting. - Partners closely with PNRP management to fulfill incoming training requests, determine the organizational needs by position and provide organization and support for the LMC Physician Practice Network.

Duties & Responsibilities

- Responsible for a variety of administrative and clerical duties necessary for service/training support. Ability to facilitate onsite training for new hire team members on a variety of job specific behaviors and development topics. - Consolidate and summarize training feedback for new hire team members. - Manage communication for all training activities. - Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

- Day ONE medical, dental and life insurance benefits - Health care and dependent care flexible spending accounts (FSAs) - Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%. - Employer paid life insurance – equal to 1x salary - Employee may elect supplemental life insurance with low cost premiums up to 3x salary - Adoption assistance - LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment - Tuition reimbursement

Equal Opportunity Employer

It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.