Resort Experience Host

Job Description

As a Resort Experience Host, you will create engaging and memorable experiences for guests of all ages through activities, events, and recreational programs. This role is ideal for energetic, outgoing individuals with a strong background in entertainment and guest engagement, especially within the hospitality, resort, or theme park industry. If you enjoy working outdoors, performing in front of groups, and delivering high-energy guest experiences, this role is for you.

In this role, you demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do

• Lead and facilitate a variety of entertainment-based activities and events for adults, children, and families.
• Host guest engagement programs such as trivia, bingo, games, contests, and recreational activities.
• Participate in special events and help create memorable, high-energy guest experiences.
• Use strong public speaking and hosting skills to engage and entertain groups of all sizes.
• Develop new activity ideas and contribute to enhancing resort entertainment programming.
• Maintain daily activity logs and track guest participation.
• Handle monetary transactions and follow proper cash-handling procedures.
• Assist guests with equipment rentals and check-outs using computer systems.
• Enforce safety guidelines while maintaining a fun and engaging atmosphere.
• Maintain cleanliness and organization of activity areas and recreational facilities.
• Assist with inventory management and operational support as needed.
• Perform additional duties as assigned to support resort operations.

Qualifications

• Previous experience in entertainment, hospitality, resort, or theme park environments strongly preferred.
• Experience hosting or leading guest-facing entertainment activities such as trivia, bingo, games, stage hosting, or group activities required/preferred.
• Strong public speaking, microphone presence, and guest engagement skills are a must.
• Energetic, outgoing personality with a passion for entertainment and guest interaction.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills and cash-handling experience preferred.
• Commitment to delivering high-energy entertainment while maintaining safety standards.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to lift up to 50 pounds.
• Ability to work outdoors in varying weather conditions.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, integrity, and guest service.

Additional Information

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact