Residential, Youth and Employment Services Quality Assurance Analyst

Job Summary

The position applies expert-level knowledge of program regulations and policies to maintain adherence to all funder and licensing requirements for programming within the Residential, Youth and Employment Services Department.

Essential Duties And Responsibilities

• Conducts regularly scheduled and random compliance monitoring of the program site, student and staff files, health and safety logs, emergency procedures, billing compliance of funding sources, as well as regularly reviewing and analyzing program data.
• Determines training and technical needs of program staff, coordinates training, serves as a resource for analyzing and solving problems related to programs.
• Works to stay abreast of current issues and theories within the relevant fields for programs that the QA Analyst works with.
• Provides data regarding deficiencies identified to leadership.
• Compiles, analyzes, and communicates program data and outcomes on a regular basis to inform program development, management, and compliance.
• Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops to meet the needs of the position.
• Supports team members as needed by delivering trainings that improve data collection efficiency and data quality.
• Participates in conducting the quality assurance of the program’s effectiveness including process and outcome measures and standards of practice.
• Prepares Annual, Semi-Annual, Quarterly, monthly reports for grants, and program reports to determine the effectiveness of all various sections of programming.
• Responsible for the on-going monitoring of service provision, including oversight of all operational program components from outreach to program exit.

Qualifications

• Demonstrated competency in compiling, auditing, and interpreting data.
• Knowledge of state and federal standards, regulations, and requirements for early childhood centers.
• Complete program credentialing process, to include criminal and civil background checks within 30 days of hire.
• Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.
• Bachelor's degree in early childhood education, Special Education, or Human Services.
• Two years’ experience in developing and evaluating programs, quality assurance, coaching staff, developing effective teams, setting and achieving strategic objectives.