Residential Treatment Specialist (Tuesday to Saturday 7a to 3p)

About the role

Pioneer Human Services empowers justice‑involved individuals to overcome adversity and reach their full potential. For over 60 years we have served clients with professionalism and empathy, operating 35+ locations across Washington state and providing a chance for change to over 9,500 individuals in 2024.

Responsibilities

• Interpret and explain program and/or unit policy and procedure to residents as needed.
• Perform and document daily shift activities per program policies, contract stipulations and professional standards.
• Supervise and monitor resident movement, activity and rule compliance.
• Assess and respond appropriately to resident behaviors, attitudes and dispositions.
• Implement and assist in planning structured activities for evening/weekend shifts to promote social and independent living skills.
• Provide written documentation of observations for the resident's Individual Treatment Plan and review process.
• Assist residents in meeting health and hygiene needs.
• Provide guidance through the GGI process.
• Maintain client files: audit, file, check for errors.
• Clean stations, floors, mail rooms and foyer.
• Fill clothing requests from the clothing bank for clients in need.
• Manage Sunday visitation: check in visitors, search inventory, observe clients during and after visitation.
• Assess, evaluate and report internal/external facility conditions for safety, sanitation and security concerns.
• Observe clients for atypical behavior or demeanor and take appropriate action.
• Maintain a healthy environment, including upkeep of living space appearance.
• Request maintenance and household supplies per procedure.
• Complete intake and discharge procedures for all residents.
• Conduct program orientations for newly arrived residents.
• Prepare informational, infraction and incident reports as necessary.
• Oversee resident family and sponsor visitations.
• Transport residents to outside activities per program policies; drive a 15‑passenger van as needed.
• Arrange weekend bus transportation for discharging clients and handle hospital drop‑off/pick‑up after regular hours.
• Attend and participate in department staff meetings as directed.
• Meet with other program staff, consultants, volunteers and attend other meetings as directed.
• Perform continued client head counts throughout the day and night.

Requirements

• High school diploma or equivalent.
• Ability to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, RCW 18.19.210) within 60 days of hire.
• First Aid/CPR certification before first independent shift.
• Valid driver’s license.
• High level of written/verbal communication.
• Efficiency with independent task management and attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.

Qualifications

• One year of acceptable experience in the human services field (preferred).
• Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines desirable.

Skills

• Written and verbal communication.
• Independent task management.
• Attention to detail.
• Microsoft Office Suite, Outlook, Internet navigation.

Benefits

• Medical (eligible after 30 days of full‑time employment, minimum 30 hours/week).
• Flexible spending.
• Dental.
• Vision.
• Additional coverage after 60 days: Life, AD&D, Disability.
• Dependent daycare flexible spending.
• Tuition assistance (100% for bachelor's, 50% for graduate programs).
• Retirement plan (3.5% annual compensation contribution plus 3.5% match for 6% individual contribution).
• Employee recognition programs.
• Public transportation discount.
• Employee assistance program (EAP).

Pay

New hires for this position typically start between $17.30 and $20.78 hourly, depending on work location, experience, qualifications, skills, competencies, internal equity, and market conditions.

Schedule

Tuesday to Saturday, 7:00 a.m. to 3:00 p.m.