Residential Treatment Specialist - FT/Day

About the Role

If you are looking for employment with a purpose where you can help improve the daily lives of community members, consider a career with Pioneer Human Services. We are seeking a Residential Treatment Specialist (RTS) with a passion for human services to support the Behavioral Health Division by providing quality, cost‑effective chemical dependency services and implementing programming designed to assist each resident with their individual treatment plan.

Compensation

New hires for this position typically start between $21.50 and $30.96 hourly/annually, depending on work location, experience, qualifications, skills, competencies, internal equity, and market conditions. Individual compensation will vary within the range based on these factors.

Benefits

• Medical, Dental, Vision, and Flexible Spending accounts
• Additional coverage after 60 days: Life, AD&D, Disability
• Dependent daycare
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% of annual compensation contribution, plus a 3.5% match for a 6% employee contribution)
• Employee recognition programs
• Public transportation discount
• Employee Assistance Program (EAP)

Responsibilities

• Interpret and explain program/unit policies and procedures to residents as needed.
• Perform and document daily shift activities in accordance with program policies, contract stipulations, and professional standards.
• Supervise and monitor resident movement, activity, and rule compliance.
• Assess and respond appropriately to resident behaviors, attitudes, and dispositions.
• Implement and assist in planning structured activities (especially during evening and weekend shifts) to promote social and independent living skills.
• Provide written documentation of observations for each resident’s Individual Treatment Plan.
• Assist residents with health and hygiene needs and guide them through the GGI process.
• Manage clothing requests from the clothing bank.
• Oversee Sunday visitation: check‑in visitors, search inventory, observe clients during and after visitation.
• Assess, evaluate, and report internal and external facility conditions for safety, sanitation, and security concerns.
• Observe clients for atypical behavior or demeanor and report as needed.
• Maintain a clean, healthy environment and request maintenance or household supplies per procedure.
• Complete intake and discharge procedures for all resident arrivals and exits.
• Conduct program orientations for newly arrived residents.
• Prepare informational, infraction, and incident reports.
• Oversee resident family and sponsor visitations.
• Transport residents to outside activities in accordance with program policies; drive a 15‑passenger van when approved.
• Arrange weekend public or service bus transportation for discharging clients and coordinate hospital drop‑offs/pick‑ups after regular business hours.
• Attend and participate in department and staff meetings, as directed.
• Perform continuous client head counts throughout the day and night.
• Engage in clear, consistent, professional communication with residents, staff, service providers, and community members.
• Promote teamwork and collaboration with co‑workers.
• Report reportable events in the Incident Reporting Software.
• Complete required trainings and attend scheduled staff/program meetings.
• Represent Pioneer Human Services’ core values, maintain professionalism, and adhere to company policies and the Business Management System.
• Mentor and guide new and support employees, embracing the company’s core values and mission programs.
• Maintain self‑awareness of personal skills and request training or assistance as needed.
• Perform other duties as assigned; duties may change at any time with or without notice.

Knowledge, Skills, and Abilities

• Demonstrated competency, good judgment, and self‑control when interacting with clients.
• Ability to work successfully with clients who have special needs.
• Effective communication and problem‑solving skills with clients, internal staff, and community providers.
• Proficiency with standard office equipment (desk, filing cabinet, laptop, printer, telephone, etc.).
• Ability to use Microsoft Office and other work‑related software.

Qualifications

Required:

• High school diploma or equivalent.
• Ability to obtain and maintain, at a minimum, a registered Agency Affiliated Counselor (WAC 246‑810‑015 and RCW 18.19.210) within 90 days of hire.
• First Aid/CPR certification within 90 days of hire.
• Proficient written and verbal communication; ability to manage tasks independently with attention to detail.
• Positive, empathetic, and professional attitude toward clients at all times.

Preferred/Desirable:

• At least one year of acceptable experience in the human services field.
• Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment, or related disciplines.