RESIDENTIAL SUPPORT SPECIALIST - FLOAT - FULL-TME

About the role

Provides milieu supervision of the program and its participants, including coordinating and facilitating social-rehabilitation groups and programs.

Responsibilities

• Responsible for clients and the facility safety and security, including substance abuse screening as directed
• Conducts individual and group social-rehabilitation and care coordination activities, including carrying a caseload of identified clients
• Supervision of participants in the milieu and during on-site and scheduled off-site activities; conduct scheduled room safety checks
• Maintains confidential progress notes and other documentation on client activities
• Provides necessary approved transportation and program-related errands (either in agency or personal vehicle)
• In the event of staff shortage, may be required to work past scheduled hours until relief staff can be found
• Performs other related tasks as required
• Attends all mandatory department/agency meetings and trainings (treated as paid work time)

Requirements

• Peer Support Specialist Certification, or an Associate's or Bachelor's Degree in Human Services Field
• 3 years of experience in a residential setting preferred
• Working knowledge of substance abuse and/or mental health treatment
• CPR Certification (proof required within 60 days of official start date)
• Valid Driver License

Schedule

Tuesday - Saturday, 3:00 PM - 11:30 PM

Pay

Wage Range: $21.25 - $25.00 Hourly

Benefits

• Medical, Dental, and Voluntary Vision insurance (benefits effective on the first day of the month following date of hire)
• Flexible contribution options, including 2 HDHP with HSA enrollment or non-HDHP at minimal cost to employees
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D
• Supplemental Life Insurance available
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Generous Paid PTO and paid holidays
• Career advancement opportunities in a supportive, mission-driven environment

About Us

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers in East Hartford, Hartford, and South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

InterCommunity has been voted a Top Workplace by our staff for 12 years, including 2025.