Residential Support Manager - Residential Living

We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes: Mission statement, summary, schedule, essential duties and responsibilities (list), required education/experience, required skills/knowledge, physical demands (maybe not a section), benefits (Bridgewell Offers...), pay range (The pay range listed...). Also there is "Why Should You Apply" but that's fluff; we can maybe include as part of Benefits? Not needed. We need to avoid boilerplate like EEO etc. Also remove duplicated lines. We need to preserve all substantive info. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. No Job ID. We need to decide sections: About the role (maybe summary), Responsibilities (essential duties), Requirements (education/experience), Skills (required skills/knowledge), Benefits (Bridgewell Offers...), Pay (pay range), Schedule (Monday-Friday 9:00am-5:00pm). Also maybe Physical Demands? Not a standard heading; could be omitted or included under Requirements? But instructions say only use those headings; we can add others? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; not strictly limited but we should prefer those. Physical Demands could be part of Requirements or maybe omitted? It's substantive; we could include under Requirements as a list? But better to include under Requirements as a bullet list? However the instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those as examples, not exclusive. But to be safe, we could add a section "Physical Demands" as its own heading, though not in list. Might be okay. But they said "Prefer a few substantive sections over many thin ones." So maybe incorporate physical demands into Requirements or Responsibilities? It's about physical ability; could be under Requirements. We'll create sections: - About the role (summary paragraph) - Responsibilities (list of essential duties) - Requirements (education/experience, physical demands maybe) - Skills (required skills/knowledge) - Benefits (list) - Pay (pay range) - Schedule (schedule) We must not include filler like "commensurate with experience". The posting includes pay range: "The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors..." That's vague but still mentions pay range exists but not actual numbers. It says "The pay range listed for this position is the annual base salary range..." but no actual numbers given. That's essentially filler; we should not create Pay section if no specific numbers. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says schedule is stated (Monday-Friday 9:00am-5:00pm). Benefits are stated (Excellent health benefits-medical, dental, vision. Generous paid time off includes your birthday... Additional compensation for on-call rotations Opportunities for professional development and growth). So Benefits section is valid. Pay: they mention pay range but not actual numbers; it's still stating that there is a pay range listed, but they didn't give the range. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says they state that there is a pay range listed, but not the actual range. Might be considered stating them? It's ambiguous. Safer to include Pay section with the statement they gave (the pay range listed...). That is substantive? It's somewhat generic but it's what they wrote. I'd include Pay section with that paragraph. Now we need to format. We'll output:

  About the role

  Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs. Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team! Bridgewell Mission: "Connecting People with Possibilities" Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential. Summary: The Residential Support Manager provides support to the Residential Living Department when there are vacancies in Residential Manager positions and provides coverage accordingly. This position will provide supervisory, employee, documentation and system oversight, and on-call responsibilities where needed. The primary function of this role is to fill in leadership openings, ensure consistency and quality of care, ensure consistency and quality of Bridgewell's internal systems and to provide training, mentoring and support to the program employees.

  But note we should not repeat the mission statement maybe? It's substantive. Keep. Now Responsibilities: list of essential duties. We'll extract bullet points. Essential Duties And Responsibilities Fulfill all duties and responsibilities as defined in the appropriate Residential Manager job description.Key areas of focus when covering for a Residential Manager include but are not limited to:Ensure program, agency, regulatory and accreditation standards are met regarding quality of care, including individual medical, behavior and treatment plans, data collection, ISP/Treatment Plan documentation, HCSIS/Virtual Gateway, eHana and other documentation as required.Ensure the staffing needs of the program are met based on defined ratios and attendance of the people served. This includes coordination of work schedules, hiring of new employees, and coordinating the use of per-diem and agency relief staff, as needed. Provide direct care in the absence of program employees , as needed.Provide guidance, coaching and mentoring opportunities to program employees by conducting monthly supervisions and regular team meetings, if applicable Give regular constructive feedback and recognition to program employees to further develop their skills and capabilities and foster an environment which promotes growth and development (if applicable). Provide timely Performance Evaluations, if applicable. Ensure performance standards are met, and proactively address performance concerns, working with program management and Human Resources, as appropriate.Ensure administrative duties are completed and followed as required in areas including: finance, human resources, payroll, quality assurance, electronic health records, Medication Administration Procedures, incident reporting, vehicle and facility maintenance, food stamps, social security, Mass Health, housing vouchers/section 8 applications and/or employment.Ensure self and employees maintain certifications (such as CPR/1st Aid, MAP, PPS and PABC, as required) and complete all other mandatory training requirements based on Bridgewell policies and the program's funding sources.Create an environment that supports Diversity, Equity, Inclusion and Belonging based on Bridgewell's DEIB statement and initiatives. Manage the financial responsibilities of the program, including program expenses, monitoring overtime, supply ordering and monthly budget review, if applicable.Ensure the confidentiality of Personal Health Information, records of people served, and other related information is in compliance with HIPAA, and other state or federal mandates.Role models the core philosophy of universal supports and promotes Bridgewell's values: dignity, respect, caring, integrity, safety and wellness across their teams.Responsible for on-call coverage based on a rotating schedule for the assigned program, and/or cluster, as designated (if applicable).Work collaboratively with guardians, family members, all service providers and clinical and nursing teams to ensure the needs of the people served are met.Other duties as assigned We need to break into list items. We'll create
  • each distinct duty. We'll parse: - Fulfill all duties and responsibilities as defined in the appropriate Residential Manager job description. - Ensure program, agency, regulatory and accreditation standards are met regarding quality of care, including individual medical, behavior and treatment plans, data collection, ISP/Treatment Plan documentation, HCSIS/Virtual Gateway, eHana and other documentation as required. - Ensure the staffing needs of the program are met based on defined ratios and attendance of the people served. This includes coordination of work schedules, hiring of new employees, and coordinating the use of per-diem and agency relief staff, as needed. - Provide direct care in the absence of program employees, as needed. - Provide guidance, coaching and mentoring opportunities to program employees by conducting monthly supervisions and regular team meetings, if applicable. - Give regular constructive feedback and recognition to program employees to further develop their skills and capabilities and foster an environment which promotes growth and development (if applicable). - Provide timely Performance Evaluations, if applicable. - Ensure performance standards are met, and proactively address performance concerns, working with program management and Human Resources, as appropriate. - Ensure administrative duties are completed and followed as required in areas including: finance, human resources, payroll, quality assurance, electronic health records, Medication Administration Procedures, incident reporting, vehicle and facility maintenance, food stamps, social security, Mass Health, housing vouchers/section 8 applications and/or employment. - Ensure self and employees maintain certifications (such as CPR/1st Aid, MAP, PPS and PABC, as required) and complete all other mandatory training requirements based on Bridgewell policies and the program's funding sources. - Create an environment that supports Diversity, Equity, Inclusion and Belonging based on Bridgewell's DEIB statement and initiatives. - Manage the financial responsibilities of the program, including program expenses, monitoring overtime, supply ordering and monthly budget review, if applicable. - Ensure the confidentiality of Personal Health Information, records of people served, and other related information is in compliance with HIPAA, and other state or federal mandates. - Role model the core philosophy of universal supports and promotes Bridgewell's values: dignity, respect, caring, integrity, safety and wellness across their teams. - Responsible for on-call coverage based on a rotating schedule for the assigned program, and/or cluster, as designated (if applicable). - Work collaboratively with guardians, family members, all service providers and clinical and nursing teams to ensure the needs of the people served are met. - Other duties as assigned. Now Requirements: Education/Experience. Required Education/Experience Bachelor's Degree is preferred. Associate's degree with a minimum of 3 years in a direct support role or significant industry experience, in lieu of Bachelor's degree, may be considered at the discretion of management.A minimum of 3 years' experience working with people with disabilities is required.A minimum of 3 years of supervisory and team leadership experience is required. We can list as bullet points. Also Physical Demands: we could incorporate under Requirements as bullet list. Physical Demands: The physical demands of staff working in residential programs assisting people with their care needs are varied and require the employee to be able to maneuver people of varying weights, and provide lifting, balance support and physical intervention in several scenarios. Described below are essential requirements of staff to ensure the safety of employees and people served alike. Reasonable accommodations may be made to enable a person with a disability to perform the essential functions; however, approval will be based on the needs of the persons served and consideration of safety factors related to any program or position within a program. While performing the duties of this job, the employee is required to be able to: Climb stairs, physically assist people served, often weighing more than 200 pounds, with movement, bathroom routines including toileting, assisting with entry and exit of a tub or shower, getting into and out of wheelchairs or dealing with assists that include physical, behavioral and medical interventions. Additional lifting or moving may be required as part of activities in