Residential Supervisor

About the role

Supervise and coordinate the day-to-day activities and appointments for all individuals receiving support, including implementing programs and services. Oversee the daily operation of the program, ensuring the comfort and safety of individuals served while maintaining compliance with regulatory requirements.

Responsibilities

• Coordinate, supervise, and maintain the daily activities and schedules for Direct Care Staff
• Ensure onboarding, orientation, and ongoing training is delivered
• Provide input and feedback in hiring, corrective action, performance evaluations, and termination decisions
• Foster positive relations with case managers, referral agents, and lobbies on behalf of individuals receiving care
• Maintain relationships with families and guardians, and implement individual satisfaction enhancement plans
• Monitor living environments and program activities to ensure compliance with regulatory requirements

Requirements

• Bachelor’s degree in Human Services
• One to two years’ experience preferred or an equivalent combination of education and experience
• Current CPR and First Aid certification
• Valid driver's license, car registration, and auto insurance
• Licensure as required by state

Skills

• Strong attention to detail and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach
• Commitment to quality in everything you do

Benefits

• Full, part-time, and as-needed schedules available
• Full compensation/benefits package for full-time employees
• 401(k) with company match
• Paid time off and holiday pay
• Nationwide career development and advancement opportunities