Residential Subscription Sales Representative

Essential Job Responsibilities

• Possess neighborhoods and residential communities within assigned territories.
• Generate new residential waste and recycling service agreements through door-to-door sales.
• Explain service offerings, pricing, billing, and collection schedules.
• Educate prospective customers on available service options, recycling programs, and value-added services.
• Complete customer enrollment accurately using company-approved technology.
• Maintain detailed records of daily sales activities and customer interactions in the CRM system.
• Follow up with prospective customers to close sales opportunities.
• Participate in neighborhood canvassing, community events, and promotional campaigns.
• Build relationships with homeowners, property managers, and homeowners' associations (HOAs).
• Maintain knowledge of competitor pricing and market conditions.
• Represent the company professionally and ethically at all times.
• Attend required sales meetings, training sessions, and coaching activities.
• Comply with all company safety policies, driving requirements, and code of conduct.
• Aid in customer retention efforts by resolving concerns and coordinating with customer service when appropriate.
• Meet or exceed all assigned KPI’s in sales, activity, and quality metrics.
• Conduct customer retention visits for residential customers in jeopardy of cancellation and/or with expiring agreements.

Required Qualifications

• A high school diploma or GED.
• Previous sales, customer service, or canvassing experience preferred.
• Door-to-door sales experience is highly desirable.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation and closing abilities.
• Comfortable working outdoors in varying weather conditions.
• Ability to walk several miles per day.
• Valid driver's license with an acceptable driving record (if travel is required).
• Basic computer, tablet, and smartphone proficiency.
• Ability to pass pre-employment background screening and drug testing, where permitted by law.

Preferred Qualifications

• Experience in waste, recycling, utilities, telecommunications, solar, security, or home services sales.
• Experience using CRM software.
• Bilingual language skills are a plus.
• Established knowledge of the local residential market.