Residential Staffing Coordinator

About the role

The Residential Staffing Coordinator ensures that our Wildwood homes maintain proper staffing. The Coordinator hires, supervises, organizes, maintains & schedules the pool of Per Diem, Relief, and Floater Direct Support Professionals to provide the coverage needed and still stay within the overtime budget.

Responsibilities

• Supervises The Residential Department’s Per-Diem Direct Support Professional (DSP) Workforce, As Well As The Direct Support Professional Residential Floater Staff By Providing feedback and corrective actions to staff as needed.
• Informing staff of agency policies, procedures, and expectations for their positions.
• Reviewing and approving timecards, time off requests, and expense reports.
• Carrying out initial and annual performance appraisals as scheduled.
• Traveling to Wildwood’s residential sites, located throughout the capital region, to meet with staff as necessary.
• Supports The Recruitment Process By Reviewing and interviewing Per Diem, Relief and Floater DSP candidates and updating the recruiting software throughout the hiring process.
• Collaborating with HR and Program Managers as appropriate.
• Initiating and maintaining contact, engagement and relationships with offered candidates throughout the on-boarding process and orientation.
• Reporting inconsistencies, job vacancies and scheduling concerns to Program administration and management.
• Supports Management with scheduling coverage for open positions and shifts by Collaborating with program managers within residential to maintain appropriate staffing levels.
• Effectively utilizing centralized scheduling software and providing support to managers and supervisors on best practices using the software.
• Securing coverage for vacant shifts to result in the reduction of overtime costs.
• Maintains the usage of Overtime and Per Diem/Relief Staff Pool by Assisting the Residential management team with workforce planning and training, observation and development of Per Diem, Relief and Floater DSP staff.
• Reviews reports on overtime and relief hours worked per pay period and investigates the causes of staff working outside of the program’s guidelines.

Requirements

• A high school diploma or general education degree (GED).
• 1 year supervisory experience in setting with individuals with intellectual and developmental disabilities.
• 2 years of experience working in a residential setting.

Qualifications

• Required A valid New York State Driver’s License and ability to drive and driving record acceptable for agency insurance coverage.
• SCIP-R certification, or the ability to be certified in CPR/FA/AED certification.