Residential Specialist

Position Overview

Position Overview: S:US is seeking a Residential Specialist for their family with children shelter in Brooklyn. The position is located at Dumont Avenue, Brooklyn, NY 11207. The Residential Specialist provides a warm, compassionate welcome to new shelter residents, promoting person-centered services and supporting the independence of those served.

Essential Duties & Responsibilities

• Conduct regular scheduled rounds to ensure safety and residents' wellbeing.
• Enter activity log information and shift notes in a timely and accurate manner.
• Complete necessary admissions paperwork.
• Aid in escorting residents to services and activities outside the facility, such as clinics, income maintenance centers, and housing referrals.
• Meet with Shift Supervisor for individual and group supervision.
• Plan, implement, and research self-care and other social activities for residents.
• Conduct Resident Support Groups.
• Meet with case managers on a regular basis to assist with assigned tasks.
• Provide initial orientation to the program.
• Provide administrative support in areas like office coverage, telephone work, and food services.
• Understand and follow emergency procedures, including fire drills.
• Perform other duties as assigned by Shift Supervisor and Program Director.
• Attend job-related trainings and agency meetings as necessary.
• Provide meal coordination.

Qualifications

• F02 Certification - REQUIRED
• Security License - REQUIRED
• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens into your work.
• Communicate skillfully with empathy and honesty, using neutral and non-judgmental language when responding to residents' needs and requests.
• Demonstrate flexibility with the schedule as needed.
• Maintain professional maturity during crisis situations.
• Show sensitivity and experience with and/or knowledge of homelessness, substance misuse, and harm reduction, particularly with populations identifying as LGBTQ+, HIV/AIDS affected, elderly, or with mental health and developmental disabilities.

Preferred Qualifications & Skills

• Effective written and oral communication skills.
• Proficiency with computer-based programs and typing skills.
• Able to lift up to 15 lbs.
• F80 Basic First Aid and Naloxone certification.
• Valid driver's license and bi-lingual communication preferred.
• Food Handler license preferred.

Company Overview

Company Overview: S:US is an equal opportunity employer. We foster a culture based on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. We offer benefits including health and wellness resources, generous paid time off, professional development opportunities, and more. For reasonable accommodation requests, contact the Leave Team at MyMedicalLeave@sus.org. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.

Work Location

Work Location: In Person