Residential Shift Supervisor

About

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Osceola Youth Center in Evart, Michigan is a trauma‑informed Youth Center serving boys ages 10 to 17 requiring behavioral stabilization. The program merges clinical therapy, education, life skills training, and expressive recreation to support emotional growth in a structured setting. Youth typically remain in care for 6 to 9 months, engaging in individual, family, and group therapy; restorative justice; victim‑impact awareness; and pre‑vocational preparation. Programming in small group units encourages family partnership and successful return to the community.

Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Oversee youth behavior management, review incidents, and investigate grievances
• Supervise medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather
• Maintain a high standard of role model behavior for youth
• Participate in required training and professional development
• Report incidents or concerns regarding youth safety or staff conduct
• Document shift events, staffing updates, and incidents according to policy
• Perform other duties as assigned or needed

Qualifications

• High School Diploma required; Bachelor’s Degree preferred
• Minimum of 3 years’ experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history
• Must pass background check and drug screening

Skills

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Ability to collaborate with law enforcement, probation, courts, and caseworkers
• Sensitivity to cultural, gender, and individual differences

Requirements

• Must be physically healthy and emotionally stable
• Ability to engage with youth, participate in activities, and intervene physically if needed
• Must be free from communicable diseases as defined by the state
• Ability to pass evaluations for physical techniques and written certification exam
• Valid driver’s license and safe driving record required
• Must meet state criminal background check requirements
• Must be at least 21 years of age
• Ability to work extended, evening, and/or weekend hours as needed

Benefits

• Medical, dental, and vision