Residential Shift Supervisor

About the role

The Residential Shift Supervisor oversees daily operations and staff during assigned shifts at Rockdale Youth Academy, a 65-bed secure Youth Academy for males ages 10 to 17. The position requires a minimum of 3 years' experience working with youth in a residential setting and a high school diploma or equivalent, with a bachelor’s degree preferred. Prior supervisory experience is preferred.

Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Aid in developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Oversee youth behavior management, review incidents, and investigate grievances
• Supervise medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather

Requirements

• High School Diploma required; Bachelor’s Degree preferred
• Minimum of 3 years’ experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history
• Pass background check and drug screening

Qualifications

• Valid driver’s license and safe driving record required
• Must meet state criminal background check requirements
• Must be at least 21 years of age
• Ability to work extended, evening, and/or weekend hours as needed

Skills

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Sensitivity to cultural, gender, and individual differences

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Roybal Employee Assistance Program
• Supportive, mission-driven work environment

Pay

$19.00 - $20.00 per hour

Schedule

Extended, evening, and/or weekend hours as needed