Residential Shift Supervisor

About the role

The Residential Shift Supervisor oversees facility operations and supervises direct care staff during assigned shifts. Responsibilities include supervision of personnel, monitoring youth activities, ensuring policy and safety compliance, and coordinating daily operations to promote a structured and safe environment.

Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide feedback
• Develop schedules, manage staff coverage, and oversee shift operations
• Cookout youth appointments, transportation, and intake/discharge procedures
• Ensure compliance with state regulations, safety protocols, and behavior management systems
• Administer medication and maintain accurate documentation
• Monitor facility security through checks and searches
• Complete detailed reports on incidents, staffing, youth behavior, and maintenance needs
• Lead emergency response efforts during incidents such as fire or severe weather

Requirements

• Education: High school diploma required; bachelor's degree preferred
• Experience: Minimum three years working with youth in residential treatment, with behavioral health or substance abuse needs; supervisory experience preferred
• Skills: First Aid/CPR (or ability to obtain), strong leadership, communication, and organizational skills, ability to interact with youth and stakeholders professionally, knowledge of trauma-informed care and behavior management practices
• Physical Demands: Must be in good health and able to participate in physical activities with youth, able to lift up to 30 lbs and intervene physically if necessary, able to transport youth and staff, valid driver's license with good driving record, must pass required background checks, must be at least 21 years of age, ability to work extended or varied hours when needed