Residential Shift Supervisor

Responsibilities

• Supervises a team of Residential Counselors, including scheduling and employee management.
• Supervises children during activities to observe or effect changes in their social behavior.
• Completes shift documentation, including residential case notes, incident reports, and resident inventory.
• Observes clinical staff methods and participates in treatment through interaction, limit setting, and implementation of treatment plans.
• Promotes professionalism among counseling staff, ensuring adherence to dress code and appropriate staff-resident interactions.
• Escorts children to groups, interviews, meetings, mealtime, recreation, education activities, medical appointments, and participates in supervision and instruction.
• Maintains age-appropriate rules and enforces the behavior management system, including proper conduct during work, recreation, and education activities.
• Trains and models skill sets to Residential Counselors.
• Supervises the administration of medication and documents medication administration as ordered.
• Works to promote pro-social behavior and prevent negative behaviors among residents.
• Maintains professional boundaries with residents to ensure appropriateness in the working relationship.
• Provides crisis intervention as needed.
• Communicates all appropriate information internally and externally to facilitate resident treatment.
• Attends required trainings and meetings.
• Shares and transmits the mission and vision of Arrow Child & Family Ministries to staff, clients, and families served.
• Teaches rules, manners, policies for interpersonal relationships, and personal care.
• Reviews client files periodically for completeness and accuracy of residential documentation.
• Reviews client files quarterly to assess service plan implementation, progress toward desired outcomes, and future appropriateness of the service plan.
• Performs all duties within contract, state and federal regulations, Arrow policy, and COA standards.
• May be required to drive Arrow Child & Family Ministries vehicles, maintain insurability with the organization’s auto insurance provider, and complete vehicle training.

Qualifications

• High School diploma or GED and at least three (3) years’ experience working with children and families, preferably in the child welfare industry.
• Or a combination of a bachelor’s degree and less than three (3) years of relevant experience.

Benefits

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental paid leave.
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company-sponsored learning and development.