Residential Services Coordinator (Sat/Sun Grave)

About the role

LifeMoves | Redwood Family House (RFH) provides interim supportive housing in Redwood City to 10 families. The Residential Service Coordinator plays a crucial role in ensuring the program site is safe, welcoming, and runs smoothly.

Responsibilities

• Provide calm, supportive crisis response and connect clients to appropriate resources as needed
• Support daily operations by responding to needs and questions from clients, volunteers, donors, and visitors with radical hospitality, professionalism, and compassion
• Maintain site safety through regular rounds and camera observation, reporting maintenance or pest issues promptly and supporting pest control efforts
• Manage facility meals, supplies, and donations, ensuring proper inventory and organized storage
• Support team collaboration by creating reports, updating shift logs, and participating in meetings
• Maintain a high level of ethical conduct regarding confidentiality, boundaries, and professionalism while fostering a supportive environment for all
• Conduct welcomes, move-ins, transitions, and move-outs, ensuring accurate documentation, positive experiences for clients, and completing tasks such as cleaning rooms, bagging belongings, and preparing spaces as needed

Qualifications

• Educational Requirements: High School Diploma or GED required; 2-3 years of consistent equivalent experience in related field may substitute for formal education
• Technology: Comfortable using basic technology, including phone and messaging systems, email, Microsoft and Google Suites, and databases to complete administrative tasks
• Service Level Qualifications: Care, Respect, Empathy, Emotional Regulation, Documentation, Organization/Prioritization

Compensation and Benefits

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package. LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.