Residential Services Coordinator
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We have shift: Full-Time Pay Rate: $21-$23/hourly Schedule: Friday to Tuesday; 8:00AM-4:30PM. So we have Pay and Schedule info. Also Benefits: "Compensation And Benefits This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." That's vague but mentions benefits package. Should we include Benefits section? It says "opportunity to participate in the LifeMoves benefits package." That's specific enough? It's not a list but mentions benefits package. Could include Benefits section with a paragraph describing that. However we must not create Benefits section unless posting actually states them. It does state benefits package, albeit generic. So we can include Benefits with a paragraph.
Pay: we have $21-$23/hourly. So Pay section with that.
Schedule: Friday to Tuesday; 8:00AM-4:30PM. So Schedule section.
We also have About Lifemoves description. Could be "About the role" or "About Lifemoves". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have About the role (maybe summarizing purpose). We have "POSITION PURPOSE" paragraph. That can be About the role.
Responsibilities: we have "Essential Job Responsibilities" list. Use
- .
Qualifications: we have "QUALIFICATIONS" list and also "COMPETENCIES". Could combine into Qualifications section? The instruction says use headings like Qualifications, Skills. We have qualifications and competencies. Could make Qualifications section with the bullet list of qualifications, and maybe Skills section for competencies? But they said prefer a few substantive sections over many thin ones. Could combine qualifications and competencies into one Qualifications section? But they'd be separate headings. Might be better to have Qualifications (including the bullet list) and Skills (competencies). However the competencies list is also bullet-like. Could treat as Skills.
We need to preserve all substantive information. So we need to include all qualifications bullet points and competencies bullet points.
We must not include boilerplate like EEO, etc. Remove that.
Also remove "Travel Requirements", "Physical Demands", "Supervisory Responsibilities N/A", etc? Those are substantive? Travel Requirements: "This role may include small amounts of travel to trainings and admin events". That's substantive; we could include maybe under a section? But we don't have a heading for Travel. Could fold into Qualifications or a short paragraph. But instruction: prefer few substantive sections over many thin ones. Could add a short paragraph under Qualifications or maybe a separate "Additional Info" but not a standard heading. Since we only allowed headings from list, we should not create new headings like Travel. So we should incorporate that info into existing sections, maybe under Qualifications as a note. But we must preserve all substantive information; we can embed it in a paragraph under Qualifications or maybe under About the role. However we must not invent headings. So we can add a
after Qualifications list that includes travel requirement.
Physical Demands: also substantive; we could embed in Qualifications or maybe a separate paragraph.
Supervisory Responsibilities N/A: that's basically "N/A" which is placeholder; we should not include that.
Compensation And Benefits: we already have Pay and Benefits sections.
Also there is a lot of EEO boilerplate; we must remove.
Also "This job description is not intended to be a complete list..." etc; that's boilerplate; remove.
Also "If you require a disability accommodation..." that's application instruction/legal; remove.
Now structure:
About the role
POSITION PURPOSE paragraph (maybe combine with About Lifemoves description). Actually we have About Lifemoves description separate. Could include that as part of About the role or maybe a separate "About Lifemoves" but not in allowed headings. Could incorporate into About the role paragraph.
We need to preserve all substantive information: About Lifemoves description (mission, programs, Guadalupe EIH details). That's substantive. So we should include that in About the role section.
Thus About the role will contain both the mission description and position purpose.
Then Responsibilities: list of essential job responsibilities.
Then Qualifications: list of qualifications bullet points.
Then Skills: list of competencies bullet points.
Then Pay: paragraph with pay rate.
Then Schedule: paragraph with schedule.
Then Benefits: paragraph about benefits package.
We must not repeat job title as heading.
Now ensure we use
- for lists.
We need to preserve all bullet points exactly as given, but we can rephrase? Must preserve all substantive information; we can keep the wording.
Let's extract the bullets.
From "Essential Job Responsibilities":
- Provide calm, supportive crisis response and connect clients to appropriate resources as needed.
- Respond to client, volunteer, donor, and visitor needs with professionalism, compassion, and radical hospitality.
- Monitor site safety through rounds and camera observation to maintain a clean, safe, and welcoming environment.
- Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
- Manage facility meals, supplies, and donations, ensuring accurate inventory and organized storage.
- Create reports, update shift logs, and participate actively in team meetings.
- Maintain confidentiality, appropriate boundaries, and professional conduct at all times.
- Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
- Complete all required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
- Participate in online trainings on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
- Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
- Perform additional duties as assigned to support program and organizational needs.
Now Qualifications bullet points:
From "QUALIFICATIONS" paragraph: It's a paragraph with multiple sentences; we need to turn into list? The instruction: Use
- for any list of duties/requirements/benefits. The qualifications are a list of bullet-like statements but not formatted as list. We should convert each sentence into
- . Let's parse:
- High School Diploma or GED required; 2–3 years of consistent equivalent experience in a related field may substitute for formal education. Related experience may include peer advocacy, community outreach, housing services, or work in the homelessness services field.
- Demonstrates care, respect, and empathy when working with people from all backgrounds, and is committed to practicing DEIB principles and relentless engagement by welcoming everyone with kindness, dignity, and respect.
- Manages stress and emotions professionally, remaining calm, composed, and supportive under pressure while applying de-escalation techniques to ensure safety and positive outcomes.
- Open to feedback and motivated to learn and grow in areas such as trauma-informed care, crisis support, and harm-reduction practices.
- Works effectively both independently and collaboratively within a team; follows directions, communicates clearly, and seeks clarification when needed.
- Maintains clear, unbiased, and professional documentation and communication at all times.
- Demonstrates strong organizational skills, attention to detail, and the ability to prioritize tasks to support efficient operations and positive client and team interactions.
- Proficient in using technology such as phones, messaging systems, email, Microsoft Word, Excel, and databases to complete administrative and communication tasks.
Now Competencies bullet points:
- Job Knowledge: Understands job duties and performs tasks with accuracy.
- Commitment to Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self- improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team.
- Performance Improvement: Sets performance goals, establishes the approach, creates a learning environment.
- Time Management and Reliability: Manages workload effectively and meets deadlines.
- Proactive Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together.
Now Pay: $21-$23/hourly.
Schedule: Friday to Tuesday; 8:00AM-4:30PM.
Benefits: "This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." Could also mention that it's competitive annual base salary (though we already have pay). We'll keep as is.
Now About the role: combine About Lifemoves description and POSITION PURPOSE.
About Lifemoves description:
"LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach."
Then about Guadalupe EIH:
"Open since May 2023, LifeMoves Guadalupe Emergency Interim Housing (EIH) is a welcoming, dignified, and safe interim housing community that offers a private unit for each household – including couples and single adults experiencing homelessness. With 96 rooms and ADA-compliant buildings for case management, educational workshops, dining, recreation, laundry, and even a pet area, LifeMoves Guadalupe EIH is a modern, comfortable place to temporarily call home. Through this purpose-built platform, we support our clients with tailored services that help them stabilize and empower them to return to self-sufficiency."
Then "LifeMoves Interim supportive Housing programs serve neighbors in time-based accommodations by providing more stability before their move to permanent housing and focusing on accommodations, meals, laundry, case management, and therapy. These sites are staffed 24/7 and this role provides oversight to staff on site and reports to the Director of Interim Supportive Housing."
Then POSITION PURPOSE paragraph:
"The Guadalupe Residential Service Coordinator plays an important role in keeping our site safe, welcoming, and running smoothly. Reporting to the Operations & Services Manager or Program Director, this position is often the first to respond to client needs, helping with both everyday requests and urgent situations. Additionally the position supports volunteers, donors, and community visitors, making sure everyone feels respected and informed. Key responsibilities include keeping the site secure by monitoring access, completing regular safety checks (rounds), and supporting daily tasks like welcoming new clients, preparing rooms, and organizing supplies. When supervisors are offsite, this role is key to observing what’s happening at the site, sharing updates, and keeping clear written and verbal communication with the team. This role requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis. Staff use a calm and compassionate approach to help resolve problems and support stability. By creating a supportive environment, this position helps clients feel safe and builds trust to work toward their goals, including finding permanent
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We have shift: Full-Time Pay Rate: $21-$23/hourly Schedule: Friday to Tuesday; 8:00AM-4:30PM. So we have Pay and Schedule info. Also Benefits: "Compensation And Benefits This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." That's vague but mentions benefits package. Should we include Benefits section? It says "opportunity to participate in the LifeMoves benefits package." That's specific enough? It's not a list but mentions benefits package. Could include Benefits section with a paragraph describing that. However we must not create Benefits section unless posting actually states them. It does state benefits package, albeit generic. So we can include Benefits with a paragraph. Pay: we have $21-$23/hourly. So Pay section with that. Schedule: Friday to Tuesday; 8:00AM-4:30PM. So Schedule section. We also have About Lifemoves description. Could be "About the role" or "About Lifemoves". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have About the role (maybe summarizing purpose). We have "POSITION PURPOSE" paragraph. That can be About the role. Responsibilities: we have "Essential Job Responsibilities" list. Use
- .
Qualifications: we have "QUALIFICATIONS" list and also "COMPETENCIES". Could combine into Qualifications section? The instruction says use headings like Qualifications, Skills. We have qualifications and competencies. Could make Qualifications section with the bullet list of qualifications, and maybe Skills section for competencies? But they said prefer a few substantive sections over many thin ones. Could combine qualifications and competencies into one Qualifications section? But they'd be separate headings. Might be better to have Qualifications (including the bullet list) and Skills (competencies). However the competencies list is also bullet-like. Could treat as Skills.
We need to preserve all substantive information. So we need to include all qualifications bullet points and competencies bullet points.
We must not include boilerplate like EEO, etc. Remove that.
Also remove "Travel Requirements", "Physical Demands", "Supervisory Responsibilities N/A", etc? Those are substantive? Travel Requirements: "This role may include small amounts of travel to trainings and admin events". That's substantive; we could include maybe under a section? But we don't have a heading for Travel. Could fold into Qualifications or a short paragraph. But instruction: prefer few substantive sections over many thin ones. Could add a short paragraph under Qualifications or maybe a separate "Additional Info" but not a standard heading. Since we only allowed headings from list, we should not create new headings like Travel. So we should incorporate that info into existing sections, maybe under Qualifications as a note. But we must preserve all substantive information; we can embed it in a paragraph under Qualifications or maybe under About the role. However we must not invent headings. So we can add a
after Qualifications list that includes travel requirement. Physical Demands: also substantive; we could embed in Qualifications or maybe a separate paragraph. Supervisory Responsibilities N/A: that's basically "N/A" which is placeholder; we should not include that. Compensation And Benefits: we already have Pay and Benefits sections. Also there is a lot of EEO boilerplate; we must remove. Also "This job description is not intended to be a complete list..." etc; that's boilerplate; remove. Also "If you require a disability accommodation..." that's application instruction/legal; remove. Now structure:
About the role
POSITION PURPOSE paragraph (maybe combine with About Lifemoves description). Actually we have About Lifemoves description separate. Could include that as part of About the role or maybe a separate "About Lifemoves" but not in allowed headings. Could incorporate into About the role paragraph. We need to preserve all substantive information: About Lifemoves description (mission, programs, Guadalupe EIH details). That's substantive. So we should include that in About the role section. Thus About the role will contain both the mission description and position purpose. Then Responsibilities: list of essential job responsibilities. Then Qualifications: list of qualifications bullet points. Then Skills: list of competencies bullet points. Then Pay: paragraph with pay rate. Then Schedule: paragraph with schedule. Then Benefits: paragraph about benefits package. We must not repeat job title as heading. Now ensure we use
- for lists.
We need to preserve all bullet points exactly as given, but we can rephrase? Must preserve all substantive information; we can keep the wording.
Let's extract the bullets.
From "Essential Job Responsibilities":
- Provide calm, supportive crisis response and connect clients to appropriate resources as needed.
- Respond to client, volunteer, donor, and visitor needs with professionalism, compassion, and radical hospitality.
- Monitor site safety through rounds and camera observation to maintain a clean, safe, and welcoming environment.
- Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
- Manage facility meals, supplies, and donations, ensuring accurate inventory and organized storage.
- Create reports, update shift logs, and participate actively in team meetings.
- Maintain confidentiality, appropriate boundaries, and professional conduct at all times.
- Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
- Complete all required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
- Participate in online trainings on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
- Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
- Perform additional duties as assigned to support program and organizational needs.
Now Qualifications bullet points:
From "QUALIFICATIONS" paragraph: It's a paragraph with multiple sentences; we need to turn into list? The instruction: Use
- for any list of duties/requirements/benefits. The qualifications are a list of bullet-like statements but not formatted as list. We should convert each sentence into
- . Let's parse: - High School Diploma or GED required; 2–3 years of consistent equivalent experience in a related field may substitute for formal education. Related experience may include peer advocacy, community outreach, housing services, or work in the homelessness services field. - Demonstrates care, respect, and empathy when working with people from all backgrounds, and is committed to practicing DEIB principles and relentless engagement by welcoming everyone with kindness, dignity, and respect. - Manages stress and emotions professionally, remaining calm, composed, and supportive under pressure while applying de-escalation techniques to ensure safety and positive outcomes. - Open to feedback and motivated to learn and grow in areas such as trauma-informed care, crisis support, and harm-reduction practices. - Works effectively both independently and collaboratively within a team; follows directions, communicates clearly, and seeks clarification when needed. - Maintains clear, unbiased, and professional documentation and communication at all times. - Demonstrates strong organizational skills, attention to detail, and the ability to prioritize tasks to support efficient operations and positive client and team interactions. - Proficient in using technology such as phones, messaging systems, email, Microsoft Word, Excel, and databases to complete administrative and communication tasks. Now Competencies bullet points: - Job Knowledge: Understands job duties and performs tasks with accuracy. - Commitment to Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self- improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team. - Performance Improvement: Sets performance goals, establishes the approach, creates a learning environment. - Time Management and Reliability: Manages workload effectively and meets deadlines. - Proactive Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together. Now Pay: $21-$23/hourly. Schedule: Friday to Tuesday; 8:00AM-4:30PM. Benefits: "This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." Could also mention that it's competitive annual base salary (though we already have pay). We'll keep as is. Now About the role: combine About Lifemoves description and POSITION PURPOSE. About Lifemoves description: "LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach." Then about Guadalupe EIH: "Open since May 2023, LifeMoves Guadalupe Emergency Interim Housing (EIH) is a welcoming, dignified, and safe interim housing community that offers a private unit for each household – including couples and single adults experiencing homelessness. With 96 rooms and ADA-compliant buildings for case management, educational workshops, dining, recreation, laundry, and even a pet area, LifeMoves Guadalupe EIH is a modern, comfortable place to temporarily call home. Through this purpose-built platform, we support our clients with tailored services that help them stabilize and empower them to return to self-sufficiency." Then "LifeMoves Interim supportive Housing programs serve neighbors in time-based accommodations by providing more stability before their move to permanent housing and focusing on accommodations, meals, laundry, case management, and therapy. These sites are staffed 24/7 and this role provides oversight to staff on site and reports to the Director of Interim Supportive Housing." Then POSITION PURPOSE paragraph: "The Guadalupe Residential Service Coordinator plays an important role in keeping our site safe, welcoming, and running smoothly. Reporting to the Operations & Services Manager or Program Director, this position is often the first to respond to client needs, helping with both everyday requests and urgent situations. Additionally the position supports volunteers, donors, and community visitors, making sure everyone feels respected and informed. Key responsibilities include keeping the site secure by monitoring access, completing regular safety checks (rounds), and supporting daily tasks like welcoming new clients, preparing rooms, and organizing supplies. When supervisors are offsite, this role is key to observing what’s happening at the site, sharing updates, and keeping clear written and verbal communication with the team. This role requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis. Staff use a calm and compassionate approach to help resolve problems and support stability. By creating a supportive environment, this position helps clients feel safe and builds trust to work toward their goals, including finding permanent
- for lists.
We need to preserve all bullet points exactly as given, but we can rephrase? Must preserve all substantive information; we can keep the wording.
Let's extract the bullets.
From "Essential Job Responsibilities":
- Provide calm, supportive crisis response and connect clients to appropriate resources as needed.
- Respond to client, volunteer, donor, and visitor needs with professionalism, compassion, and radical hospitality.
- Monitor site safety through rounds and camera observation to maintain a clean, safe, and welcoming environment.
- Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
- Manage facility meals, supplies, and donations, ensuring accurate inventory and organized storage.
- Create reports, update shift logs, and participate actively in team meetings.
- Maintain confidentiality, appropriate boundaries, and professional conduct at all times.
- Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
- Complete all required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
- Participate in online trainings on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
- Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
- Perform additional duties as assigned to support program and organizational needs.
Now Qualifications bullet points:
From "QUALIFICATIONS" paragraph: It's a paragraph with multiple sentences; we need to turn into list? The instruction: Use