Residential Service Plumber
About the role
NC Water Heaters is looking for a residential Service Plumber to join our residential team. The Plumber will be based out of our Raleigh office and is responsible for providing on-site client installation, repairs, and maintenance of plumbing & water heater systems. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. They will have a proven track record of client satisfaction and is motivated to provide superior service. Preference to those with backflow experience and certification.
What to Expect
- 5-Star Plumbing Services – Provide stellar residential plumbing services to homeowners, realtors and property managers in the Triangle area, Monday–Friday from 8–4pm.
- Troubleshoot each problem and guide customers on how to properly use equipment.
- Use our software to dispatch, invoice and document customer service calls.
- Rotating on-call.
- Work independently and with a great team.
- Great Growth Potential – Enjoy a culture where everyone is important! Great hourly wage with sales spiffs and performance incentives paid out each payday! Obtain your backflow and other industry certifications, as well as licensure.
Responsibilities
- Installing, maintaining and repairing residential plumbing systems and fixtures.
- Rough in and trim out plumbing related to interior remodel projects.
- Inspecting and testing plumbing systems for safety, functionality, and code compliance.
- Inspect and perform plumbing repairs and replacements.
- Respond to emergency maintenance requests through rotating on-call.
- Adhere to all safety policies and procedures.
- Complete all required documentation in mobile app.
Requirements
- 5+ years of experience as a plumber.
- Good working knowledge of plumbing materials.
- Proficiency in using plumbing tools.
- Strong critical thinking and troubleshooting skills.
- Good listening and communication skills.
- Good interpersonal skills and patience.
- Physical dexterity.
- Valid Driver’s License.
- Trade school diploma or completed apprenticeship (preferred but not required).
About NC Water Heaters
NC Water Heaters is a multi-trade home services company dedicated to supporting homeowners in maintaining their biggest investment. Our employees enjoy a work culture that promotes looking out for one another. We work as a team through challenges and celebrate each other’s successes.