Residential Sales Representative - Wilmington

About the role

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services. Job Summary Newcomb and Company #newcomb General Purpose Of Job Sell, design, and coordinate residential installations for the company.

Responsibilities

• Operate with a high level of customer service
• Provide design details (including load calculations, installation layouts and designs) for installations
• Obtain signed contracts
• Order all equipment and materials necessary to complete the customer’s order
• Be familiar with local mechanical, electrical and plumbing codes
• Arrange for all permits, sub-contractors and equipment rentals
• Produce installation job package for installation supervisor, mechanic and warehouse personnel
• Schedule installation date with homeowner while confirmation of opening on schedule
• Handle all financial aspects of sales including, down and final payments, rebates, incentives, financing, etc.
• Fundamental understanding of computer operation and software. Familiarity with Microsoft Outlook, Excel and Word strongly recommended.

Qualifications

• Experience: 3-5 years (related experience and or training or equivalent combination of education and experience)
• Education: High School Diploma, GED or equivalent education from Technical schools

Skills

• Active listening
• Excellent verbal and written communication skills
• Energetic personality
• Punctual with attendance
• Professional phone, e-mail and text messaging skills
• Proficient with Windows based computers, iPhone, iPad and similar devices
• Understanding of residential based HVAC systems

Requirements

• Reasonably physically fit and capable of picking up a 60 lb. tool, piece of equipment or piece of material and moving it about on a jobsite, at a vendor, or in the warehouse
• Ability to work in varying environmental conditions (outdoors to indoors, exposed to varying weather conditions)
• Potential exposure to mechanical parts, high or precarious places, fumes or airborne particles
• Ability to survey building HVAC units for model numbers, serial numbers, and materials to properly maintain the HVAC equipment per manufacturer’s recommendations
• Ability to climb ladders, work on rooftops, open roof hatches, etc.
• Must have a valid driver's license