Residential Sales Representative

About the role

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. As times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.

Responsibilities

• Use strong communication and creative skills to demonstrate the value of innovative security and smart home solutions to customers while explaining products and services in-depth and recommending the right solutions.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes.
• Listen and build trust: show up with integrity, empathy, and expertise to become a reliable advisor customers can count on, both during the sale and long after installation.
• Customize each system to fit client’s space, lifestyle, and concerns, combining security, automation, and life safety technology.
• Conduct post‑installation follow‑ups with customers to confirm commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

Requirements

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.

Qualifications

• Consumer sales experience is preferred but not required.

Skills

• Self‑motivated and results‑driven, with an entrepreneurial mindset; thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; excel in dynamic environments and enjoy learning new systems and approaches.
• Comfortable using technology to stay organized, efficient, and accountable in a fast‑paced sales environment.
• Tech‑savvy.

Pay

• Unlimited earning potential with uncapped commissions.
• Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000.
• Additional pay: for the first 8 weeks of training, you’ll earn up to $4,000.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short‑ and long‑term disability, life insurance, and well‑being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.