Residential Sales Associate

About the Role

Fulfill the obligations of the essential functions: client consultations (applying skills of listening, information seeking, relationship building), project management, and business development. Collaborate with all prospective customers with the objective of meeting their painting needs and building customers for life. Work effectively in a team environment that supports open communication and accountability to meet business objectives.

Responsibilities

• Maintain open appointment availability for potential customers and achieve sales goals.
• Build customer relationships by focusing on implementing CertaPro Painters’ proven processes.
• Provide on-site and remote one-on-one customer consultations.
• Create customized and detailed proposals for customers based on their needs.
• Complete ongoing customer communications.
• Ensure the brand has a local presence through tactics such as lawn signs, door hangers, home shows, and other community events.
• Participate in regional or national ongoing training conferences/meetings.
• Maintain documentation of current activities in the CRM (Customer Relationship Management) system.
• Prepare weekly analysis of results in preparation for goal setting and review with a coach.

Requirements

• 2+ year degree in a related field (preferred).
• Prior sales experience in in-home sales within the construction or painting industry (preferred).
• Driver’s license with a clean driving record.
• Sales or related experience.

Skills

• Excellent communication, presentation, and interpersonal skills.
• Goal-oriented, organized, and energetic.
• Project, time management, and problem-solving skills.
• History of accomplishments and promotions.

Benefits

• Vehicle provided.
• Business phone.
• Business computer/tablet.
• Competitive base salary, commissions, and bonus.
• Excellent training and resources provided.