Residential Project Consultant

We are now hiring for a Residential Project Consultant to meet with homeowners at scheduled appointments throughout the Kansas City area, with a daily commute to our office in Johnson County, KS. This position requires you to drive a company vehicle and is designed for someone who enjoys working with people, learning a specialized trade, and helping homeowners make informed decisions about meaningful projects in their homes. This is an in-home residential sales position with company-provided appointments—no cold calling, door knocking, or purchasing your own leads. Since Full Service Chimney is a locally owned and well-established company, customers contact us for help evaluating, repairing, restoring, or improving their fireplace or chimney system. You'll combine technical knowledge with professional in-home consultations to inspect systems, explain findings, develop solutions, present proposals, and help homeowners confidently decide how they would like to move forward. Internally, we call our Sales Consultants "Concierges" because their role extends beyond presenting a proposal—they guide homeowners through the entire decision-making process. Position Overview Job Type: Full-time Location: Spring Hill, KS / In-home appointments throughout the Kansas City area Training Pay: $20/hour Annual Earnings After Training: $70,000-$85,000+ typical earning range for trained independent Consultants; high performers can exceed $120,000 with experience Schedule: Full-time, Monday-Friday; daily hours may vary based on scheduled homeowner appointments What Makes This Sales Role Different Company-provided, scheduled homeowner appointmentsNo cold calling or door knockingNo purchased leadsEstablished local company and reputationPaid technical trainingOpportunity to earn industry certificationsConsultative rather than transactional salesProjects ranging from routine repairs to substantial home improvements The role is comparable to working as a consultant in high-end remodeling, custom cabinetry, windows and doors, or other residential improvement industries where technical knowledge, professionalism, trust, and communication are just as important as sales ability. What The Position Looks Like Most days are spent meeting with homeowners at scheduled appointments throughout the Kansas City area. Most appointments begin with a paid inspection or evaluation requested by the homeowner. You will inspect fireplace and chimney systems, photograph and document conditions, discuss what the homeowner is hoping to accomplish, and explain the options available when repairs or improvements are needed. Projects can range from routine service and smaller repairs to significant fireplace renovations, chimney and fireplace restoration, liner systems, masonry projects, and other substantial home improvements. The goal is to become knowledgeable enough to help homeowners understand: The type of system they currently haveWhat condition it is inWhat needs attentionWhat options are availableThe differences between those optionsWhat solution makes the most sense for their home You'll then prepare and present those options and help the homeowner determine how they would like to move forward. We Will Teach You the Trade Previous fireplace or chimney experience is neither required nor expected. Every new Consultant begins with approximately two weeks of hands-on technical training at our facility. Training includes exposure to: Fireplace and chimney constructionMasonry and chimney repairsChimney linersCrowns and waterproofing systemsFlashing and exterior componentsFireplace installationsScaffolding and jobsite setupTools, equipment, and safetyThe repair methods our crews perform in the field We believe someone representing our work should understand how the work is actually performed. Following initial training, you will work alongside our Sales Manager as an assistant. You'll participate in real customer appointments, periodically assist our repair/install division, continue technical and inspection training, and study toward industry certification. As your knowledge and confidence develop, you'll gradually take responsibility for more of the appointment until you're prepared to manage consultations independently. What You'll Do Meet with homeowners at scheduled in-home appointmentsPerform fireplace and chimney inspections, including photographs, measurements, and documentationIdentify homeowner concerns, priorities, and project goalsExplain inspection findings and technical information in understandable termsDevelop and present appropriate repair or improvement optionsHelp homeowners compare solutions, materials, scope, process, and pricingPrepare proposals and guide customers through the decision-making processMaintain accurate customer and job documentationCoordinate with our office and production teamsContinue developing technical, industry, and sales knowledge Who Does Well In This Position This role tends to be a good fit for someone who: Holds themselves accountablePresents themselves professionallyEnjoys meeting and talking with new peopleCommunicates clearly and confidentlyAsks good questions and actively listensCan explain complicated subjects simplyEnjoys learning how products and systems workIs organized and detail-orientedIs comfortable discussing larger home improvement projectsTakes ownership of their work and performanceResponds well to coaching and feedbackIs motivated by personal growthWants a career with both independence and responsibility You should be equally comfortable having a conversation at a kitchen table, inspecting a fireplace, reviewing photographs on a tablet, and discussing the different ways a homeowner could approach a project. Previous Experience Sales experience is helpful but not required. Relevant backgrounds may include: Residential remodelingCustom cabinetry or kitchen and bath designWindows and doorsHVAC or other residential servicesFlooring or countertopsNew-home or construction-related salesInterior or exterior home improvementOther professional customer-facing roles We're interested in people who can build trust, learn technical information, and communicate clearly and professionally to help guide customers through decisions. Strong candidates are career-minded individuals and may come from either a sales background or a technical/customer-service background. Requirements Valid driver's license and acceptable driving recordProfessional communication and appearanceComfortable using tablets, mobile applications, and digital documentationWillingness to obtain required industry certificationAbility to safely use ladders and inspect residential fireplace and chimney systemsAbility to work both indoors and outdoorsDependable attendance and transportationAbility to meet applicable pre-employment requirements Benefits Compensation Package Pay: $20 per hour during the initial training period, typically 3-6 months. Once trained, certified, and able to independently perform appointments, Consultants typically earn approximately $70,000-$85,000+ annually, with high performers exceeding $120,000 as their experience and performance grow. This position offers increased earning potential as technical knowledge, responsibility, and performance develop. Benefits: Medical, dental, and vision insurance with 100% employer-paid employee premiums and up to $250 toward dependent coverageRetirement Plan with up to 3% Employer Match2 Weeks of PTO, accrued during your first year of employment9 Holidays off, including:New Year's DayMemorial DayIndependence DayLabor Day4 consecutive days off at Thanksgiving5 consecutive days off at ChristmasWeekends off (except up to four Saturdays per year for pre-scheduled events)Annual performance bonuses (may be offered based on company/individual performance)On-site gym accessMileage reimbursement (for business use)Annual tire allowanceMonthly cell phone allowanceFor the driven over-achiever, we offer optional education reimbursement for job-related courses beyond our paid apprenticeship program (available to employees with prior management approval) Additional Tools & Support Provided (Upon Hire) Company-provided work truck, tools, uniforms, and iPad100% Paid Training from day oneFull benefits begin after 90 days Equal Opportunity Employer All qualified applicants will be considered for employment. We hire great people from all backgrounds. We're committed to building a diverse, inclusive workplace where everyone feels respected, valued, and empowered to grow.