Residential Program Manager- Golden Valley

Residential Program Manager

Golden Valley, MN

About the role

Pinnacle Services is a community residential services organization committed to providing quality services to individuals with developmental disabilities and/or mental health diagnoses. The Residential Program Manager oversees the day-to-day operations of our residential site, ensuring compliance with policies, procedures, and licensing requirements.

Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life

Requirements

• Driver’s license, current automobile insurance, and access to reliable transportation
• At least one year of direct care experience working in a 245D licensed setting
• Previous supervisory experience
• Experience using TherapMeet one of the following DHS Program Coordinator Standards:
• Minimum of 50 hours of education and training related to human services and disabilities
• Four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified

Qualifications

• Baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children
• Associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children
• Diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children

Benefits

• Part-Time Employees: Sick and Safe Time
• Full-Time Employees: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term Disability, Voluntary Life Insurance, 401(k) Retirement Plan, Flexible Spending Account, PTO (3 weeks/year for first 2 years)

Pay

$19.25/hour

Schedule

Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.