Residential Program Manager - Developmental Services

Salary: $50,960-$55,120

Schedule: Monday through Friday, 9:00 AM - 5:00 PM

About the Organization

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Responsibilities

• Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
• Manage administrative processes and requirements in consultation with the Administrative Director.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Interpret and monitor program budgets.
• Conduct staff meetings.
• Supervise and evaluate assigned staff.
• Assist individuals with obtaining all services and entitlements for which they qualify, including housing, inspections, and insurance benefits.
• Maintain exemplary communication and relationships with outside agencies.
• Complete investigations and reviews as requested.
• Develop and monitor creative and interesting community-centered opportunities for all individuals.
• Audit individual financial records, case records, and medications on a regular basis.
• Complete business reports, including petty cash, census, and payroll reports.
• Monitor all staff training, including core trainings, development trainings, and program-specific trainings.
• Travel between programs, office, trainings, and department meetings.
• Perform physical intervention in the event of a crisis.

Requirements

• High School Diploma/GED (minimum education required).
• Bachelor’s Degree or two years of program experience, including supervision of staff, hiring, terminations, staff development, and evaluation.
• Familiarity with state human service systems and related treatment philosophy.
• Ability to communicate effectively verbally and in writing and use good judgment.
• Basic computer knowledge.
• High energy level, superior interpersonal skills, and ability to function in a team atmosphere.
• Valid driver’s license, access to an operational and insured vehicle, and willingness to transport clients.

Qualifications

Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.