Developmental Disabilities Program Manager (Residential Services)

Responsibilities

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Cook behavioral health interventions to improve outcomes for individuals served.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Serve as the primary supervisor for Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Maintain staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements

• A high school diploma/GED and 3 years of experience in the field of developmental disabilities is required or a Bachelor’s or Master’s level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit http://www.viaquestinc.com/specialized-services/residential-services/.
From Our Employees To You http://careers.viaquestinc.com/viaquest-culture-of-choice/.

What ViaQuest can offer you

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.